Consulting Presales role in Storage Industry with Hitachi Vantara. Focused on customer solution architecting and support ranging from presentations to value discussions.
About the role
- Clinical Sales Specialist managing orthopedic surgical cases while providing clinical and logistical expertise in Syracuse/Rochester area. Supporting sales growth and assisting surgeons in the operating room.
Responsibilities
- Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
- Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
- Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing, build / close purchase orders.
- Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth.
- Prepare sales reports and documents as the need arises.
- Provide Operating Room and Sterile Processing Department consultation.
- Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.
- Ensure all promotional materials are maintained in a presentable manner.
- Ensure DePuy Synthes Services and offerings meet the highest quality standards.
- Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.
Requirements
- Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional experience
- Minimum of 4 years of professional experience
- Recently transitioned from Active Military Duty
- Ability to travel within the U.S. as necessary (frequent overnight and/or weekend)
- Residence in or ability to relocate to a geographic region assigned by the Company
- The ability to work in a lab/operating room environment
- A valid driver's license issued in the United States
- Strong interpersonal communication, influencing, critical thinking, and problem-solving skills required
- Experienced in data analysis and have excellent problem-solving skills
- Results orientation/Prioritization
- Ability to work independently and autonomously
- Ability to work in a complex organization and team structure
- High level of accuracy and attention to detail.
- Demonstrated ability to understand, interpret, communicate, and work in complex environments
- Functional knowledge of human anatomy and physiology, basic knowledge of surgery
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred.
Benefits
- medical
- dental
- vision
- life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- long-term incentive program
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
- Caregiver Leave – 10 days
- Volunteer Leave – 4 days
- Military Spouse Time-Off – 80 hours
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