Drive Equinix's growth in market share by acquiring new enterprise accounts and expanding existing ones. Collaborate across teams to deliver solutions and ensure customer satisfaction.
About the role
- Remote Vision Consultant providing clinical and product support for ACUVUE portfolio via virtual channels. Driving account growth and customer satisfaction in a fixed-term contract role.
Responsibilities
- Provide product and clinical support for our ACUVUE portfolio through virtual and digital channels.
- Drive account growth — execute strategic account plans and omni-channel virtual engagement to grow units and market share.
- Own customer satisfaction — build strong partnerships, execute account performance reviews, and proactively resolve issues.
- Grow contact lens business — partner with PD/Marketing, deliver commercial offers, and push CL revenue/MS targets (e.g., 10% revenue, 30% MS).
- Deliver clinical education — provide virtual training and product support to promote safe, effective use of our product range and boost adoption of digital platforms.
- Be a collaborative, compliant team player — build cross-functional relationships, pursue continuous development, and adhere to company policies.
Requirements
- University degree, ideally within Health Science and/or Business Management.
- Previous Virtual or Inside Sales experience highly regarded.
- Previous medical device selling experience.
- Experience using Digital engagement platforms.
- Strong digital skills and capabilities.
- Strong Communication & Negotiations Skills.
- Agile with sound problem solving skills.
Benefits
- Up to 18 weeks of parental leave to support new parents
- 4 days of volunteer leave to give back to the community
- Option to purchase up to 2 weeks of additional annual leave for extra time off
- Enjoy a dedicated Wellbeing Day to prioritise self-care
- Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
- Access to an Employee Assistance Program for personal and professional support
- Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
- Life insurance coverage for added peace of mind
- And much more...
Job title
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Not specified
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