Remote Vision Consultant providing clinical and product support for ACUVUE portfolio via virtual channels. Driving account growth and customer satisfaction in a fixed-term contract role.
Responsibilities
Provide product and clinical support for our ACUVUE portfolio through virtual and digital channels.
Drive account growth — execute strategic account plans and omni-channel virtual engagement to grow units and market share.
Own customer satisfaction — build strong partnerships, execute account performance reviews, and proactively resolve issues.
Grow contact lens business — partner with PD/Marketing, deliver commercial offers, and push CL revenue/MS targets (e.g., 10% revenue, 30% MS).
Deliver clinical education — provide virtual training and product support to promote safe, effective use of our product range and boost adoption of digital platforms.
Be a collaborative, compliant team player — build cross-functional relationships, pursue continuous development, and adhere to company policies.
Requirements
University degree, ideally within Health Science and/or Business Management.
Previous Virtual or Inside Sales experience highly regarded.
Previous medical device selling experience.
Experience using Digital engagement platforms.
Strong digital skills and capabilities.
Strong Communication & Negotiations Skills.
Agile with sound problem solving skills.
Benefits
Up to 18 weeks of parental leave to support new parents
4 days of volunteer leave to give back to the community
Option to purchase up to 2 weeks of additional annual leave for extra time off
Enjoy a dedicated Wellbeing Day to prioritise self-care
Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
Access to an Employee Assistance Program for personal and professional support
Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
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