Senior Hospital Operations Specialist at Johnson & Johnson supporting commercial operations in sales, strategy, and analytics for Orthopaedics. Working cross-functionally with Field Sales and leadership for inventory management and sales growth.
Responsibilities
Develop and deploy strategies in collaboration with Field Sales to enable sales growth objectives by ensuring appropriate resources are available and balanced throughout the assigned accounts and field territories.
Identify analytical needs of US Sales leadership and work collaboratively to provide valuable, impactful insights and clear communication.
Coordinate and lead inventory rebalance and pullback opportunities
Coordinate NPI launches and new set deployments to assigned accounts and appropriate FSN locations
Proactively identify new insights to support business decisions and sales operation needs
Use analytic skills, latest available data sources and insights to drive data-driven decision making with Sales Leadership to achieve optimal inventory levels
Manage support requests from the FSO
Develop and support of Field Sales Systems that drive efficiencies in the end-to-end Sales Process
Perform data mining activities and analysis for sales and inventory stakeholders
Support Commercial strategy implementation by guiding applicable sales teams through process change management, as appropriate
Provide mentorship to other team members and transfer knowledge across departments, operating companies, etc.
Other administrative tasks as required by the internal team
Requirements
Bachelor’s Degree required
Minimum of 4 years business experience in Logistics, Finance, Marketing, Manufacturing, Commercial Operations, Sales, Inventory Management and/or related experience
Successful experience with leading and coordinating projects across multiple teams and partners
Creative problem-solving skills
Strong history of applying sophisticated Excel and Microsoft office applications
Utilization of analytical tools such as Tableau, Qlik or Power BI
Excellent communication skills, both written and verbal
Ability to effectively develop and present presentations
Strong experience working with cross-functional teams
Experience in data management, analysis and visualization with proven track record to connect the analysis to insights that inspire action
Ability to work independently and collaborate effectively with various levels of management and stakeholders
Experience in field sales communication and interactions
Domestic travel up to 25%
Benefits
medical, dental, vision, life insurance
short- and long-term disability
business accident insurance
group legal insurance
pension plan
401(k)
vacation – up to 120 hours per calendar year
sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
holiday pay, including Floating Holidays – up to 13 days per calendar year
work, Personal and Family Time - up to 40 hours per calendar year
On - Site Operations Executive driving customer engagement and business growth at Boyle Sports. Ensuring accurate and timely presentation of products across digital platforms.
Junior Banking Operations Associate supporting customer operations in a multilingual environment. Working in hybrid setup in Iași from Monday to Friday, handling operational tasks and inquiries.
EDI Analyst providing daily operations support for EDI transactions at USG Corporation. Analyzing data and ensuring timely resolution of maintenance and data issues while leading process improvements.
Commercial Operations Associate at Billogram analyzing market trends and supporting enterprise sales. Collaborate closely with commercial leadership to accelerate strategic deals through data - driven insights.
Operations Manager ensuring smooth center operations for ABS Kids. Leading staff, managing daily operations and supporting clinical teams in a mission - driven environment.
Sales Operations Planner coordinating with various teams to support specialty sales operations at HPE. Focused on territory planning, quota setting, and capacity modeling, ensuring data accuracy across systems.
Facilities HVAC Operations Supervisor at Micron, ensuring safe and reliable operations while leading continuous improvement initiatives and managing team performance.
Junior Operations Analyst for Gringo & Zapay ensuring operational workflow and incident management. Collaborate with partners while supporting data reporting and updating process documentation.
Lending Operations Analyst ensuring seamless loan servicing processes at Constantinople. Improving end - to - end banking processes using AI and automation while delivering reliable client experiences.