Hybrid Lead – Technical Product Owner, GMA

at Johnson & Johnson

• Job title: Lead – Technical Product Owner, GMA
• Job type: Full Time
• Experience level: Senior
• Salary: $94,000 - $151,800 per year
• Degree requirement: Bachelor's Degree
• Tech skills: SDLC
• Location requirements: Hybrid, Titusville, United States

About the role

• Lead Technology Product Owner responsible for managing KOL relationships and congresses in Medical Affairs. Leading product strategy and agile processes for Johnson & Johnson's Innovative Medicine division.

Responsibilities

• The Lead Technology Product Owner will be responsible for products focused on KOL Management, events management and congresses management for the Medical Affairs function.
• Person in this role will serve as a technical leader for the development, enhancement, and governance of in-scope product(s), and in doing so, he/she will partner closely with Business Owners from the GCSO GMAF organization to ensure alignment and clarity in business cases and needs.
• The IT Lead will be responsible for leading and conducting business demand/process analysis and will contribute to shaping agile user stories with well-defined acceptance criteria.
• Individual in this role will work with business and technology product team to deliver objective based key results (OKRs) aligned to product vision and roadmap and tracking KPIs.
• Build use cases; write/manage/clarify user stories, visualization, and process flows; translate user needs into stories with well-defined acceptance criteria.
• Explain functional implementation; drive/improve user experience; communicate vision to developers and testers.
• Facilitate release planning, sprint planning, demos, and inspect-and-adapt workshops; write/review UAT scripts and participate in User Acceptance Testing.
• Document confirmed business processes, support development team and coordinate with application support team for application related issues or incidents.
• Apply business process improvement; maintain SDLC documentation including applicable system configuration related information.
• Partner with product team to align backlog priorities with product vision, roadmap, and long-term product strategy; track metrics and build reports.
• Manage dependencies within the product and or with other products; collaborate with the product team(s) on design, interdependence, and timelines.
• Apply compliance, privacy, security, GxP (if applicable) requirements; ensure products/features meet relevant standards.
• Use analytics for feature prioritization; drive continuous improvement through feedback loops and data-driven insights; stay up to date with trends and new technologies.
• Support change management and training.
• Manage 3rd party vendors to ensure quality, compliance, on-time delivery, and within-budget deliverables.
• Contribute ideas that challenge thinking and lead project teams or workstreams to drive delivery and outcomes.
• Comprehend the product and portfolio strategy / “big picture”, act with sense of urgency and shape daily priorities to deliver on the roadmap and expected results.

Requirements

• Bachelors degree
• 4+ years of experience in product management, preferably in Life Sciences.
• Familiarity with Medical Affairs and / or Commercial Life Sciences business processes in the areas of KOL engagement, CRM or congress and events planning is a big plus
• End-to-end product experience is a big plus, including understanding and demonstrated ability to implement and execute, manage and measure product performance through its lifecycle.
• Working knowledge of GxP compliance, SDLC processes and documentation.
• Working knowledge of JIRA, Confluence is a big plus.
• Skilled in identifying project issues, leading resolution efforts, and ensuring clear understanding of roles and responsibilities within the team for seamless collaboration and project execution.
• Ability to collaborate and effectively engage with individuals across various levels and functions within an organization.
• Strong relationship and communication skills, excellent written, verbal, and presentation skills, with the ability to convey complex technical ideas to diverse audiences.
• Ability to work independently and influence without formal authority as needed.
• Experience with Agile methodology and strong understanding of the Software Development Lifecycle (SDLC) Management processes and documentation
• Self-starter, skilled at navigating ambiguity, and a collaborative problem-solver who can decompose complex issues and define clear approaches.

Benefits

• medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance
• consolidated retirement plan (pension)
• savings plan (401(k))
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
• Caregiver Leave – 10 days
• Volunteer Leave – 4 days
• Military Spouse Time-Off – 80 hours