Relationship Manager managing a portfolio of medical specialists at ANZ. Connecting with practitioners to drive growth and deliver tailored banking solutions in healthcare banking.
About the role
- AVP responsible for managing large Hospital System customers for J&J MedTech. Leading a team to achieve revenue growth and develop strategic partnerships with healthcare executives.
Responsibilities
- responsible for overall management of our large Hospital System customers
- develop and lead a highly effective team of Orthopedic Account Directors to achieve business plan objectives of revenue growth, price erosion and access to J&J Medtech’s Orthopedic businesses
- Lead the team to develop business plans with customers
- Establish sustainable relationships with hospital and healthcare executives and key economic decision makers
- Work collaboratively and consultatively to match customers’ needs and expectations with internal J&J capabilities
- Guide team on strategies that translate sector & franchise specific goals into channel & customer specific business plans
- Assess customer needs and align internal resources to optimize customer and business goals
- Lead and support field contracting strategies, implementation and measurement
- Lead engagement and collaboration with field sales, marketing, finance & enterprise counterparts
- Develop and mentor team on critical business competencies such as business insights and negotiation strategies
- Provide awareness and training to key customers and partners regarding market trends
- Set overall objectives and lead development to provide oversight of account metrics
Requirements
- Bachelor’s Degree or equivalent is required; MBA or advanced degree preferred
- 10+ years of sales, account management, marketing, finance or general management/consulting experience required, with a combination of preferred
- Minimum of five years of people management experience is required
- Customer management experience preferred, including joint value creation and customer solutions
- Financial acuity, market knowledge and analytics experience, along with contract management & negotiation experience
- Knowledge of healthcare marketplace required; orthopedic marketplace experience is preferred
- Excellent critical thinking and strong quantitative and analytical skills are required
- Ability to effectively collaborate with peers, leaders and senior executives and navigate the organization and decision-making processes
- Outstanding ability to think and lead strategically, along with strong attention to detail
- Domestic travel, primarily within the U.S. West/Central US will be required
Benefits
- medical
- dental
- vision
- life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- retirement plan (pension)
- savings plan (401(k))
- Vacation – up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
- Holiday pay, including Floating Holidays – up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
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