Analyst in Debt Asset Management at a global advisory firm specializing in real estate investments. Supporting asset management team in value preservation and creation across commercial real estate debt investments.
About the role
- Analyst managing special returns programs ensuring compliance and operational efficiency at Johnson & Johnson. Collaborating with internal teams and external partners to enhance program performance.
Responsibilities
- Overseeing the day-to-day management, analysis, and optimization of existing and future special returns programs
- Ensuring compliant, timely, and accurate processing of returned product activity
- Identifying opportunities to enhance program performance, operational efficiency, and data integrity
- Serving as a key liaison between internal teams, external partners, and industry stakeholders to support the continuous improvement and strategic growth of reverse distribution offerings
- Oversee third-party vendors managing special returns programs, including performance monitoring and SLA compliance
- Analyze return trends, develop monthly performance dashboards, and deliver insights to internal stakeholders to drive continuous improvement
- Partner with Brand, Finance, Trade, and other internal teams to forecast return volumes and support strategic planning
- Create, maintain, and store SOPs and Work Instructions in Tru‑Vault; support internal and external audits to ensure compliance with program requirements
- Lead initiatives to enhance operational efficiency, streamline workflows, strengthen vendor processes, and reduce overall RD program costs
- Manage contract renewals in collaboration with Procurement and Contracting teams
Requirements
- Bachelor’s degree in Supply Chain, Business, Analytics, Finance, Operations, or a related discipline
- 2 – 4+ years of relevant experience in supply chain, reverse logistics, product returns, trade operations, or data analysis.
- Strong analytical skills with the ability to evaluate operational data, identify trends, and produce actionable insights.
- Proficiency with Excel and familiarity with data visualization tools (Power BI, Tableau) or ERP/3PL systems.
- Excellent communication skills, including the ability to present data-driven insights to cross-functional stakeholders.
- Solid grasp of end-to-end supply chain operations, including order management, forward and reverse logistics.
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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