Research Associate supporting DWIHN’s Innovation & Community Engagement team by conducting applied research and informing strategic decisions. Ensuring initiatives are grounded in evidence and reflective of trends and needs in behavioral health.
About the role
- Manager Field Research Specialist leading a high-performing field research team at Johnson & Johnson. Focused on clinical trial excellence and partnership across the U.S.
Responsibilities
- Lead coach and mentor field research specialists to achieve organizational, clinical, and study goals and milestones.
- Foster a culture of accountability, innovation, collaboration, and continuous learning and improvement.
- Provide coaching, feedback, and professional development opportunities.
- Ensures continuous professional growth and alignment to organizational priorities and values.
- Oversee field team activities related to site engagement, case support, and coverage, enrollment support, rapid resolution of field challenges, and protocol adherence.
- Serve as a technology, protocol and bedside clinical trial procedure expert and resource Abiomed stakeholders, physicians, and research personnel at the site.
- Provides engineering, education and clinical case support in response to field-based inquiries on an as needed basis.
- Provides on-call clinical case coverage for multiple clinical trials and clinical trial sites.
- Provides back up support in the following areas, troubleshoot in-service training to physicians and healthcare professionals.
- Partner with investigators, coordinators, and research staff to remove barriers and optimize performance.
- Translate field feedback and operational data into actionable business intelligence for leadership.
- Identify emerging technologies, digital tools, and process improvement that advance field execution and research outcomes.
- Lead innovation and new engagement models that enhance the sponsor investigator relationship and improve trial performance.
- Monitor study progress, identify risks, and implement corrective action plans.
- Serve as primary liaison between the field research team, clinical operations, and study leadership.
- Represent the Field Research Team in cross functional planning, steering committee, and executive reviews.
- Collaborate cross-functionally with medical, data, and regulatory teams to ensure alignment.
- Collaborate with Clinical and Product Training and Education to prepare for market launch of new products and product improvements
- Works with Product Management and Engineering to create training materials on new products and product updates
- Works closely with Abiomed’s field team.
- Establish key performance indicators (KPIs) and track team performance.
- Analyze site level data to identify trends, share best practices, and drive improvements.
- Ensure compliance with GCP, SOPs, and regulatory requirements.
- Build and nurture strong relationships with external partners to drive future clinical trial success.
- Lead strategic initiatives, expanding existing partnerships and exploring new marketplaces.
- Perform clinical quality reviews of criteria and workflows.
Requirements
- Bachelor’s degree required: advanced degree preferred MBA, MSN, DNP, APN
- 5+ years of clinical research experience, field operations, medical device trials after clinical training in related field.
- Strong knowledge of clinical trial operations, site management, and regulatory requirements.
- Proven track record and ability to lead, motivate, and develop field-based teams.
- Excellent communication, presentation skills, problem-solving, and relationship building skills.
- Passion for innovation, team development, and patient centric research.
- 70% Travel Required.
- Core Competencies Strategic thinker with operational focus.
- Collaborative leadership style with a focus on team empowerment.
- Leadership and talent development.
- Innovation mindset.
- Results driven with strong attention to detail and follow through
- Adaptability in a fast paced and evolving environment
Benefits
- medical
- dental
- vision
- life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- long-term incentive program
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
- Caregiver Leave – 10 days
- Volunteer Leave – 4 days
- Military Spouse Time-Off – 80 hours
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