Analyst for QRI Business Operations in Fidelity, assisting with workflows and strategic communications. Collaborating with various internal teams to support QRI initiatives and business operations.
About the role
- Senior Analyst focusing on business process improvement within the Transformation Office. Leading project assessments and solutions in a hybrid work arrangement while supporting the organization’s goals.
Responsibilities
- Lead process assessments with cross-functional business partners to identify improvement opportunities
- Build relationships throughout the enterprise to enable cooperative and collaborative achievement of business objectives
- Define the high-level problems to be solved through the assessment and determination of scope
- Build business cases for change based on quantified estimates of improved value generation and reduced costs
- Utilize process improvement tools and processes to identify specific opportunities for improvement and recommended approach to solve
- Partner with business teams, Robotic Process Automation team, Information Systems partners, HR, and other critical partners to develop executable solutions
- Prioritize project work to ensure focus on the most impactful opportunities
- Input to execution strategy for each initiative including resourcing and timing
- Define business requirements for technical improvements based on translation of business needs and gaps collaboratively with the business SME
- Create deliverables such as business process flows, business cases, technical business requirements, statistical process control charts, key learnings, and project plans
- Act as a champion to ensure delivered solutions meet the functional design
- Highlight process changes and provide input on potential impact to the organizational structure
- Ensure plan for testing efforts on large, complex technical projects
- Ensure stakeholder engagement during all project phases/activities
Requirements
- Bachelor’s degree (ideally in engineering or another technical field)
- At least 1 year of relevant work experience with demonstrated project/consulting or process improvement skills within a process or continuous improvement function (or similar) role
- Demonstrated ability to lead projects and work with functions across an organization
- Innate curiosity for how people, processes, and technology work together
- Demonstrated ability to think critically and conceptually with strong technical and analytical skills
- Demonstrated ability to build strong relationships
- Strong communication skills and willingness to constructively challenge and actively listen
- Demonstrated ability to manage and facilitate successful, efficient meetings
- Self-directed, proactive, and able to define, prioritize and execute work independently
- Ability to balance multiple projects and prioritize against competing needs
- Demonstrated ability to learn technical systems from a business need standpoint
- Demonstrated ability to lead business process modeling, process mapping and change management activities
- Results Driven person who can be counted on to exceed goals successfully
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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