Transformation Program Manager leading execution of strategic initiatives for JLL. Managing complex transformation programs to support JLL's Strategy 2030 and ensure measurable business outcomes.
Responsibilities
Lead end-to-end execution of strategic transformation programs aligned with JLL's Strategy 2030
Manage multiple concurrent transformation initiatives across the 3-5 strategic big bet portfolio
Coordinate cross-functional program teams spanning business lines (Leasing Advisory, Capital Markets, REMS) and corporate functions
Drive program planning, resource allocation, and timeline management for complex enterprise initiatives
Ensure program alignment with strategic objectives and business priorities
Establish and maintain program governance structures including steering committees and working groups
Develop comprehensive program charters, workplans, and milestone tracking mechanisms
Identify, assess, and mitigate program risks and dependencies across multiple workstreams
Manage program budgets and resource allocation to optimize ROI and business impact
Escalate critical issues and roadblocks to senior leadership with recommended solutions
Lead regular program reviews and executive reporting to C-suite and transformation leadership
Facilitate cross-functional collaboration and alignment across diverse stakeholder groups
Manage communication and change management activities to drive program adoption
Build and maintain relationships with business line leaders and functional heads
Coordinate with external vendors, consultants, and implementation partners as needed
Develop and monitor program KPIs, success metrics, and milestone achievement
Track program ROI, cost savings, and business value delivery against committed targets
Conduct regular program health assessments and implement corrective actions
Capture and disseminate lessons learned and best practices across the transformation office
Support continuous improvement of program management methodologies and tools
Manage program timelines, budgets, and resource allocation effectively
Coordinate activities across multiple workstreams and external dependencies
Adapt program approach to meet dynamic business needs and changing priorities
Provide and receive mentoring and feedback to drive team effectiveness and program success
Requirements
Bachelor's degree required; MBA, PMP, or advanced program management certification preferred
5-8 years of program management experience with 3+ years leading complex transformation initiatives
Experience in professional services, real estate, or related industries preferred
Proven track record managing large-scale organizational change programs in global organizations
Expert proficiency in program management tools and methodologies (Agile, Waterfall, hybrid approaches)
Advanced Microsoft Office Suite capabilities, particularly Project, Excel, and PowerPoint
Experience with program management software platforms (e.g., Monday.com, Smartsheet, MS Project)
Strong financial analysis and budget management capabilities
Knowledge of change management principles and implementation frameworks
Exceptional ability to influence and drive results through cross-functional matrix organizations
Strong executive presence with ability to communicate effectively to C-suite stakeholders
Proven success building and leading high-performing virtual and hybrid teams
Experience managing competing priorities and stakeholder interests across business units.
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