Senior Research Program Manager at Netflix managing quantitative research projects. Collaborating with various teams to execute impactful custom research at scale in a dynamic environment.
Responsibilities
Partner closely with Researchers, Analysts and external vendors to ensure seamless quantitative project execution
Work with peers to define realistic research objectives and create project plans, timelines, and sampling strategies
Review and optimize survey instruments for clarity, logic, and data quality
Develop and refine sampling plans to ensure target audience representation
Implement rigorous data quality checks to ensure all research activities adhere to privacy and compliance standards
Proactively manage project budgets and timelines, anticipating risks and solving problems
Identify opportunities to streamline research operations and introduction of new tools
Maintain comprehensive project documentation and provide regular updates to stakeholders
Requirements
7+ years in program or project management
Focused experience in quantitative research operations or a related technical field
Professional experience with quantitative research tools
Survey and programming platforms (e.g., Forsta)
Data visualization tools
Program management software (e.g., Airtable)
Foundational understanding of research quality principles
Strong written and verbal communication skills
Experience in project management methodologies and documentation frameworks
Benefits
Health Plans
Mental Health support
401(k) Retirement Plan with employer match
Stock Option Program
Disability Programs
Health Savings and Flexible Spending Accounts
Family-forming benefits
Life and Serious Injury Benefits
Paid leave of absence programs
Full-time hourly employees accrue 35 days annually for paid time off
Job title
Senior Research Program Manager – Custom Quantitative Research
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