About the role

  • Operations Coordinator enhancing service delivery for JLL's technician teams through performance tracking and compliance. Responsible for onboarding, data management, and coordinating communication campaigns.

Responsibilities

  • Provide comprehensive operational support to our internal technician team by tracking performance metrics
  • Ensure compliance with programs and policies
  • Enhance service delivery for our clients
  • Review reports (mileage, missing receipts, timecards) and expenses (Amazon, p-card purchases) for accuracy and approval
  • Track and assist with onboarding and offboarding of personnel while serving as contact point for new hire candidates
  • Own programs and ordering for uniforms and tools, ensuring new hires have all needed resources
  • Create, analyze, and maintain spreadsheet reports to compile and track operational and financial data for facilities
  • Coordinate with the Communications team to create campaigns that align with account goals, culture, and client objectives
  • Update and own account SharePoint site to ensure proper documentation organization and information sharing across teams
  • Manage calendar and organize events for technical trade show recruiting, new store openings, store remodels, and team building events

Requirements

  • High school diploma or equivalent
  • 1-2+ years related experience
  • Excellent verbal and written communication skills
  • Strong analytical ability and detail oriented mindset
  • Proficient in Word, Excel, PowerPoint and other Microsoft Office Suite programs
  • Strong organizational and self-management skills
  • Ability to work independently and within a team to build relationships and interact effectively with business partners

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

Job title

Operations Coordinator – Communication Specialist

Job type

Experience level

JuniorMid level

Salary

$65,000 - $85,000 per year

Degree requirement

High School Diploma

Location requirements

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