Operations Processing Specialist managing financial transactions for brokerage accounts. Responsible for processing requests and ensuring accuracy in a fast - paced environment.
About the role
- Deposit Operations Representative at Texas First Bank handling a range of deposit operations duties and customer service tasks. Independently performing functions such as wire transfers and fraud monitoring while ensuring excellent customer engagement.
Responsibilities
- Performs a wide range of duties including NSFs, stop payments, chargebacks, positive pay, ACH disputes, wire transfers, charge offs, recoveries, teller balancing, check adjustments, collection items, mobile remote deposit review, fraud monitoring, customer service, internet banking support, ATM reconciliations, research, reclamations, unposted item repair, dormant account monitoring, Reg CC holds and various reconciliations of accounts.
- Performs works independently, exercising independent judgment and discretion.
Requirements
- Detail oriented with strong analytical skills.
- Communicative and organizational skills.
- Excellent customer service skills.
- Some banking and/or deposit operations experience preferred.
- Proficient with Microsoft Office programs.
- Must be able to use various types of office equipment.
- Fluency in Spanish is a plus.
Benefits
- Insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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