Revenue Operations leader establishing operational efficiency and driving business growth in a fintech company, collaborating across teams to enhance revenue operations.
About the role
- Vice President, Revenue Operations driving revenue growth at Affinity, a relationship intelligence CRM platform. Managing operations strategy across teams to maximize revenue efficiency.
Responsibilities
- Strategic GTM Planning: Lead the annual planning process, including board-level forecasting, territory design, quota setting, and capacity modeling.
- Unified Revenue Engine: Break down silos between Sales, Marketing, and Success to ensure a single source of truth for data and a seamless customer journey.
- Advanced Analytics & Forecasting: Move beyond descriptive reporting to predictive insights. You will own the renewal forecast, churn analysis, and pipeline health metrics.
- Tech Stack Architecture: Oversee our global GTM stack (Salesforce, Salesloft, Gong, etc.) and lead the implementation of next-gen AI agents (e.g., Agentforce) to automate manual workflows.
- Sales Enablement & Productivity: Partner with Sales leadership to reduce "ramp time" and increase the percentage of reps hitting quota.
- Compensation & Incentives: Design and manage incentive structures that align behavior with company-wide ARR and NRR targets.
Requirements
- Experience: 10+ years in Revenue/Sales Operations, with at least 4+ years in a senior leadership role within a high-growth B2B SaaS environment.
- The "SaaS Nerd" Factor: Deep expertise in SaaS metrics (LTV/CAC, Magic Number, NRR, GRR).
- Technical Fluency: Expert-level understanding of the Salesforce ecosystem and the modern "Modern Data Stack" for GTM teams.
- Leadership: Proven track record of hiring and mentoring high-performing Ops teams. You know how to build a culture of "Service Leadership" for the field.
- Communication: Ability to distill complex data into a narrative that the Board of Directors and the Executive Team can act upon.
Benefits
- Health Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well-being.
- Retirement Planning: We offer a 401(k) plan to help you plan for your future.
- Learning & Development: We provide an annual education budget and a comprehensive L&D program.
- Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness.
- Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success.
Job title
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Degree requirement
No Education Requirement
Location requirements
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