Account Executive for entertainment and influencer marketing at Real Chemistry. Focusing on pharmaceutical client accounts and collaborating with HCP and Patient influencers.
About the role
- Account Director ensuring client success and profitability at Jellyfish. Leading a high-performance team and mentoring Account Managers for effective client management.
Responsibilities
- Guide client success, ensuring profitability, and encouraging a high-performance team culture.
- Lead QBRs with the cross-functional teams and help complete client growth plans.
- Improve client growth by achieving set targets and identifying expansion opportunities.
- Stay ahead of industry trends and contribute to marketing and progress efforts.
- Mentor and support Account Managers to foster a high-performing team.
- Implement the best Client Management practices and financial reporting including client forecasts, invoicing, and budget reconciliation.
- Strengthen client relationships through engagement in events, webinars, experience, and case studies.
- Manage commercial targets, ensure client projects are resourced to deliver successful outcomes, and work with the Client Partner to resolve any gaps.
- Guide cross-team collaboration to provide integrated, client-centric solutions.
- Implement foundational best practices such as conference reports, timeline management with Project Management roles and responsibilities to deliver client responses, proper internal check-ins.
- Improve team resources to enhance client (and internal) team satisfaction and profitability.
- Identify process improvements, flag issues to the Client Partner and Capability teams and resolve.
Requirements
- 5+ years of experience in client management for brand/media clients
- Retail experience including Amazon is essential
- Ability to strategically evaluate media plans and approaches
- Paid Media account experience is essential including Search, Social and Programmatic
- Experience building teams and scopes fit for client's purpose, and know how to optimize to improve profitability and outputs
- Experience with platforms like Google Analytics to analyse performance data, produce insights, and guide decision-making that optimizes client outcomes and maximizes Return on investment
- Experience managing client data in Salesforce or similar systems, ensuring accuracy and integrity
- Ability to anticipate client needs, identify opportunities, and drive results.
Benefits
- You'll be eligible to join our discretionary annual bonus scheme.
- Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.
- Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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