Hybrid Partnership Manager

at iwoca

• Job title: Partnership Manager
• Job type: Full Time
• Experience level: Junior
• Salary: £40,000 - £45,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Partnerships Manager working at iwoca to support and grow relationships with partners driving funding access for SMEs. Focused on optimizing performance and improving user journeys in finance solutions.

Responsibilities

• Performance monitoring: Continuously monitor and analyse application funnel performance, identifying trends, drop-offs, and high-impact optimisation opportunities.
• Identify growth opportunities: Proactively identify and execute scalable growth initiatives across existing partnerships to drive revenue generation.
• Improve customer journeys: Deep-dive into how customers arrive to us through partner platforms to transform user experiences into seamless, high-converting journeys.
• Partner support: Act as the primary point of contact for partners, delivering timely support while driving engagement through the consistent delivery of product insights and development updates.
• Voice of the partner: Collect partner feedback and use this to influence product road map and drive the evolution of our offering.
• Support new partner acquisition: Working with the partner development team to pitch high-value prospects, providing the operational expertise and performance insights to accelerate deal closure.
• Problem solving: Act as the first line of defence when challenges arise with partners by engaging stakeholders and communicating clearly how the problem will be addressed.
• Reporting & invoicing: Lead the invoicing process and performance tracking to ensure partner trust through transparent reporting.

Requirements

• At least 1 year experience working with partners or clients in a similar setting.
• Outstanding communicator, able to inspire a wide range of stakeholders.
• Analytical with the ability to translate data insights into actionable strategies.
• A commercially savvy operator, able to spot growth opportunities where others don’t.
• A positive mindset and eager to learn.
• Educated to degree level or higher.
• Bonus: Experience in fintech, banking, payments or similar industry.
• Bonus: An understanding of API integrations.

Benefits

• Flexible working.
• Medical insurance from Vitality, including discounted gym membership.
• A private GP service (separate from Vitality) for you, your partner, and your dependents.
• 25 days’ holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.
• A one-month, fully paid sabbatical after four years.
• Instant access to emotional and mental health support.
• 3% Pension contributions and share options.
• Generous parental leave and a nursery tax benefit scheme to help you save money.
• Cycle-to-work scheme and electric car scheme.
• Two company retreats a year, we’ve been to France, Italy, Spain, and further afield.
• A learning and development budget for everyone.
• Company-wide talks with internal and external speakers.
• Access to learning platforms like Treehouse.