Senior Manager, Employer Health Strategy at Manulife developing health strategies through data analysis and client partnership. Drive insights from health data into strategic recommendations and actionable plans.
IC
Hybrid Configuration Manager – DHS Federal Law Enforcement Training Center
Posted last month
About the role
- Configuration Manager overseeing configuration management processes for FLETC’s IT environment. Ensuring compliance with DHS/FLETC standards and collaborating with technical teams on documentation and integrity.
Responsibilities
- Develop, maintain, and enforce configuration management policies, procedures, and standards.
- Establish and maintain configuration baselines for systems, applications, hardware, and documentation.
- Identify, document, and track configuration items across the enterprise and ensure version accuracy.
- Oversee and manage change control processes, including impact assessments, approval coordination, version control, and verification after changes.
- Maintain CM documentation including: Configuration Management Plans (CMPs), CI inventories and baselines, Change request records, Configuration status accounting documentation.
- Conduct routine CM audits to verify configuration integrity and compliance with DHS/FLETC requirements.
- Collaborate with engineers, system administrators, cybersecurity personnel, and other technical teams to document system changes, updates, and configuration impacts.
- Monitor adherence to configuration governance and ensure traceability of system modifications.
- Support system lifecycle management activities such as deployments, upgrades, transitions, and decommissions.
- Maintain configuration repositories, diagrams, records, and related documentation.
- Prepare reports, dashboards, and configuration status updates for program leadership and stakeholders.
- Provide training and guidance to staff on CM processes and tools.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or related discipline; or equivalent experience.
- Minimum 5–10 years of experience in configuration management, systems administration, or IT lifecycle management.
- Experience developing configuration management plans, processes, and documentation.
- Strong understanding of configuration identification, configuration control, status accounting, and CM audits.
- Previous experience with CM tools such as ServiceNow, Remedy, SharePoint, Git, or equivalent systems.
- Familiarity with ITIL or other structured IT service management frameworks.
- High attention to detail and strong organizational skills.
- Excellent written and verbal communication skills.
- Ability to obtain and maintain a DHS Public Trust or higher clearance level (as required by position/contract).
Benefits
- outstanding compensation and benefits plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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