About the role

  • Customer Service Representative at RMB Products resolving customer issues and generating orders. Ensuring compliance with guidelines and providing expertise for complex customer inquiries.

Responsibilities

  • Resolve customer issues
  • Generate product and service orders
  • Provide expertise in resolving complex customer issues
  • Ensure compliance with organizational guidelines, policies, and procedures

Requirements

  • Works to resolve customer issues
  • Partners with customers to generate product and service orders
  • Providing expertise in resolving complex customer issues
  • Ensures compliance with organization's guidelines, policies and procedures
  • This position requires access to information subject to the International Traffic in Arms Regulations (ITAR)

Benefits

  • medical
  • dental
  • vision
  • short and long-term disability coverage
  • accident insurance
  • critical illness insurance
  • basic and supplemental life insurance
  • employee assistance plan
  • retirement savings and matching
  • other developmental opportunities

Job title

Customer Service Representative

Job type

Experience level

Mid levelSenior

Salary

$23 - $27 per hour

Degree requirement

No Education Requirement

Location requirements

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