Director of Helpline Partnerships shaping CAF’s programmatic partnerships and providing leadership for external facing programmatic infrastructure. Responsible for managing relationships with clinical partners, vendors, and research partners.
About the role
- Channel Partner Manager developing channel strategies and programs for IP Pathways' Adaptive Cloud. Engaging in market evaluations and partner management to drive growth in Monthly Recurring Revenue.
Responsibilities
- Develop and execute a comprehensive channel strategy and partner program designed to drive growth in Monthly Recurring Revenue (MRR)
- Participate in the creation and refinement of the marketing strategy that supports channel initiatives and partner recruitment
- Identify, evaluate and prioritize opportunities for new partnerships, including assessing market gaps and areas with strong growth potential
- Build and manage partner onboarding, training, and contracting processes to ensure a smooth and productive ramp-up
- Analyze the competitive landscape to inform partner positioning, program enhancements and long-term strategy
- Identify and engage in trade shows, conferences, and industry events to expand partner relationships and pipeline opportunities
- Lead partner product, solution, and process enablement to ensure channel readiness and effective go-to-market execution
- Develop and deliver standard presentations, sales playbooks, and enablement materials tailored for partner audiences
- Maintain regular communication and conduct business reviews with channel partners and prospects to ensure alignment, foster collaboration, and uncover opportunities for improved performance or expanded engagement
- Proactively identify partner capability gaps and collaborate internally and externally to address them, supporting stronger partner engagement and revenue growth
- Demonstrate strong communication and relationship-building skills when engaging cross-functionally and with external partners
Requirements
- Experience in indirect channel development, enablement, or partner management
- 3+ years of technology sales experience as an individual contributor
- Excellent interpersonal and communication skills
- Exceptional organizational and documentation abilities
- High proficiency in Excel, Word, and PowerPoint
- Experience in the information technology industry or with technology solutions
- Experience in cloud solutions or security, risk, and compliance is preferred
- Self-motivated with strong initiative
- Ability to travel up to 30%
Benefits
- Comprehensive healthcare
- 100% company-paid disability and life insurance
- 401(k) with company match
- Flexible and accommodating work schedules
- Ongoing training and educational pursuits support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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