Administrative Assistant executing administrative functions and coordinating communication at BASF's Tultitlán laboratory. Focusing on reporting, logistics, and program execution.
About the role
- Assistant Front Office Manager overseeing operations and staff of the front office team in a luxury hotel. Responsible for guest relations, staff motivation, and training.
Responsibilities
- Co-responsible for leading and motivating the Front Office team
- Supporting the team in daily operational tasks
- Complaint management and resolution
- Creating duty rosters and managing vacation scheduling, as well as performing Manager on Duty (MOD) shifts
- Representing and supporting the Front Office Manager
- Contributing to the development and implementation of new processes
- Conducting trainings and onboarding for new employees
Requirements
- A devoted host with a genuine passion for fulfilling guest wishes
- Completed vocational training in hospitality and/or professional experience in a similar position
- Hands-on mentality
- Strong communication skills
- Ability to work independently and reliably
- Representing the hotel with a professional appearance
- An open and warm personality
- Excellent German and English skills
- Ideally, experience with OPERA Cloud hotel software
Benefits
- A dynamic, passionate team with a familial and loyal atmosphere
- The opportunity to gain valuable experience in upscale hospitality with a partly international clientele
- Internal training to expand your professional knowledge
- A permanent employment contract that fits your life
- Time tracking, overtime reduction, and flexibility in vacation planning
- Fair, performance-based pay in line with collective agreements and a generous benefits package
- Vacation bonus and an annual special payment after one year of service
- Employer subsidy for the Deutschlandticket (Germany public transit ticket) or a discounted parking permit
- 30 days of vacation
- Employer contribution to the company pension scheme (20% subsidy instead of the statutory 15%)
- Free gym membership at Visiolife Group locations and numerous health offerings — from health days to vaccination programs
- Attractive discounts at group-owned restaurants and hotels
- JobRad (bicycle leasing) after one year of employment
- Employee events (e.g., the summer party)
- Recurring employee referral programs with attractive rewards of up to EUR 2,000
- A strong, growth-oriented, locally rooted corporate group in the background
- Group-wide career and professional development opportunities
- Delicious meals in our staff canteen
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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