Technical Sales Engineer/Specialist at Xylem, providing technical support to sales and engineering teams. Involves customer interactions and product application expertise in water solutions.
About the role
- Sales Engineer collaborating with SMB Sales team to provide product solutions for small and mid-sized businesses. Partnering on use-case discovery and working cross-functionally with Sales, Product, and Customer Success.
Responsibilities
- Partner with Account Executives to support discovery, qualification and product demos
- Translate customer business needs into clear, easy-to-understand product solutions
- Answer functional and workflow questions, including understanding basic API integrations
- Help customers understand how the product fits their business today and as they grow
- Address common objections around fit, complexity, pricing, and change management
- Act as a customer advocate by sharing product needs, enhancements and other relevant feedback with the Product team
- Maintain strong working knowledge of product features and roadmap themes
- Support the development of the Product Marketing strategy and its execution via conference attendance and thought leadership activities such as webinars and speaking engagements
Requirements
- 2–5 years of experience in Sales Engineering, Solutions Consulting, or Pre-Sales
- Experience supporting SMB or mid-market customers in SaaS product sales
- Strong communication and presentation skills, with the ability to explain software concepts simply and in a storytelling manner
- Experience working alongside quota-carrying sales reps
- Basic understanding of SaaS concepts (subscriptions, integrations, workflows)
- Experience collaborating cross-functionally across Sales, Marketing and Product
- Familiarity with basic API concepts and integrations preferred
- Experience in the pet care industry a plus
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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