Hybrid Public Sector Retail Sales Engineer – Federal

at NCR Corporation

• Job title: Public Sector Retail Sales Engineer – Federal
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $92,300 - $153,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Germantown, United States

About the role

• Sales Engineer at NCR Voyix leading technical solution strategies for federal retail sales. Collaborate with Account Executives and develop relationships with customer leadership.

Responsibilities

• Jointly create, manage and execute account plans side by side with the Account Executives, by taking lead on key technical initiatives
• Maintain and develop existing and new offerings through appropriate and relevant internal liaison, to optimize business growth and customer satisfaction.
• Plan and prioritize opportunities for utmost productivity and efficiency
• Validate software, hardware and services pricing and margins based on the scope of work.
• Engage Professional Services in opportunities after forming a clear solution plan.
• Monitor and report on market and competitor’s activities
• Communicate and report internally on opportunity status and plan ahead using appropriate methods to facilitate the development of profitable business and sustainable relationships.
• Attend, present, and demonstrate at customer meetings and internal sessions with other company functions, as necessary.
• Influence buyers on product offering new / improved products / innovation within the industry
• Focus on upselling while acting as a technical advisor to customers within remit.
• Follow and comply with all relevant policy and quality system and administration procedures, processes and practice.
• Work with and drive other teams to ensure the right personnel are aligned for specific product demos and presales discussions.
• Influence changes through close internal dialogue, ensuring customer’s expectations and service agreements are met.
• Influence product development and enhancements using gathered intelligence to enhance internal practices and processes, achieving genuine sales development.

Requirements

• Bachelor’s degree in Computer Science, MIS, or Engineering preferred
• 5+ years of experience in pre-sales/customer-facing/technical roles selling software, hardware, and services with government accounts.
• 3+ years of experience in Retail industry
• Working with large retailers as a consultant, service provider, software provider or from an end-user perspective.
• Excellent English, including both oral and written communication, with high-level presentation skills
• Ability to lift 25+ pounds

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k