Analyst supporting the analytics function at IMO Health, focusing on healthcare data and reporting. Collaborating with Sales, Customer Success, and Product teams for effective data insights.
Responsibilities
This role reports into IMO Health’s analytics leadership and works closely with Sales, Customer Success, Product, and Data teams.
You’ll help shape a net-new analytics support function, contributing not only through execution but also through process design and continuous improvement.
As the team grows, your scope and impact will expand across additional products and customer segments.
Respond to repeatable data and analytics requests across IMO Health products using standardized, scalable processes.
Partner with Sales leaders and Customer Engineers to deliver client- and prospect-ready analytics, dashboards, and presentation materials.
Translate field-facing analytics needs into clear feedback and build requests for Product and Analytics teams.
Deliver standardized adoption, usage, and ROI reporting for Customer Success teams, reducing reliance on ad hoc or highly technical workflows.
Build, maintain, and update Power BI dashboards that support customer insights and success metrics.
Help reduce bottlenecks by taking on dashboard updates and reporting work that would otherwise require advanced engineering or analytics resources.
Contribute to training materials and documentation to enable self-service analytics for CSMs and Sales partners.
Explore and support the use of agentic and automation tools to accelerate analytics delivery and presentation readiness.
Partner with analytics leadership to identify opportunities where validated data outputs can be transformed into polished, branded client deliverables.
Document opportunities for process improvement, automation, and efficiency as the function scales.
Requirements
2–4 years of experience in analytics, reporting, or data roles, preferably in healthcare or healthcare technology.
Hands-on experience building and maintaining dashboards in Power BI.
Strong ability to translate data into clear insights for non-technical audiences.
Experience working cross-functionally with Sales, Customer Success, Product, or Analytics teams.
Strong attention to detail, organization, and documentation.
Hands-on experience working with large language models (LLMs), including tools such as Claude, to interpret, summarize, or translate analytical outputs into clear narratives.
Experience designing or supporting agentic or semi-automated analytics workflows (e.g., prompt-based analysis, report generation, insight packaging, or presentation automation).
Benefits
Mission-driven work improving healthcare data quality and usability
High-impact role with direct exposure to Sales, Product, and Executive stakeholders
Opportunity to help build and scale new analytics capabilities from the ground up
Collaborative, values-driven culture that rewards curiosity, clarity, and smart execution
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