Associate Director/Senior Manager leading the execution of Manulife’s Asia strategy and overseeing project management initiatives across markets and functions.
About the role
- Assistant Director enhancing support for the Innocence Network and strengthening service capacities for freed individuals. Collaborating with staff and building partnerships in a hybrid work environment.
Responsibilities
- Develop and maintain strong, trusting relationships with staff across all roles within Network Member Organizations (NMOs); for organizations without formal client support roles, proactively engage to ensure staff feel connected, supported, and confident to engage, recognizing that impact may vary by context.
- Help break down the needs of clients and triage the reentry program needs of Network Member Organizations (NMOs)
- Vet, develop, and maintain a resource library of recommended service providers for use by NMOs
- Develop and facilitate programming for the freed/exonerated community and NMO staff on topics related to cultural competence, trauma-informed practices, restorative justice, storytelling, etc.
- Develop and maintain best practices guides and resources that are informed by the needs of and support Network Member Organizations (NMOs). Topics may include:
- foundational guidance for client support
- resources for building-up client support programs
- resources to support NMO staff who are providing post-release support
- client-centered and trauma-informed best practices guide for hiring and supervising directly impacted staff
- Stay informed on emerging research, resources, and data related to client support, trauma, and reentry; regularly synthesize and share relevant insights across the Network
- Conduct ongoing landscape analyses of different models of post-release support to identify best practices and, in collaboration with the Director, Innocence Network Support Unit, recommend structures adaptable to Network organizations
- Facilitate regular convenings of client support staff and freed/exonerated individuals - building on existing gatherings such as regional summits - to deepen collaboration, share best practices, and strengthen community and peer support across the Network
- Support content development at the Innocence Network Conference for freed/exonerated attendees and advise the planning team on trauma-informed event planning practices;
- Monitor areas where freed/exonerated individuals are not yet served by Network Member Organizations (NMOs) and identify opportunities to expand or enhance support services
- Engage regularly with the Innocence Network governance bodies to ensure strategic alignment and strengthen coordination across the Network
- Support and grow the impact of existing external partnerships with national and local organizations to expand post-release resources for freed and exonerated people
- Provide ongoing education for external partners on the unique needs and challenges of the freed and exonerated community, to potentially include workshops, webinars, toolkits, etc.
Requirements
- Social Work degree required, plus at least 7 years prior experience working with and building programs for people who have experienced trauma and/or who have been impacted by the criminal legal system;
- Or at least 9 years of a combination of reentry, lived, and/or other professional experience and background relevant to the role working with and building programs for people who have experienced trauma and/or who have been impacted by the criminal legal system
- Individuals with lived experience of incarceration are strongly encouraged to apply
- Forensic social workers are strongly encouraged to apply
- Demonstrated experience in group facilitation methods with the ability to facilitate inclusive, participatory, and effective group processes with individuals from varied backgrounds
- Experience working with cross-functional teams or community partners to co-create research and insights that reflect multiple perspectives and lived experiences, informing strategy and decision-making
- Strong research and analytical skills, with experience evaluating and comparing program models to recommend strategic, effective, and scalable approaches
- Must be legally authorized to work in the U.S.
Benefits
- fully-paid individual health, dental and vision insurance
- Flexible Spending Account
- 401k plan with 6% company-match
- paid disability and family care leave
- adoption and fertility expense reimbursements
- company-paid transportation benefits
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