PreSales Solutions Consultant helping businesses utilize WhatsApp - first platform. Conducting product demos and managing customer queries effectively in a hybrid work environment.
About the role
- Technical Solutions Specialist II creating reports and supporting business reviews at Ingram Micro. Assisting partners and leading technology/vendor programs while achieving department metrics.
Responsibilities
- Create reports and presentations with help from others to support business reviews and partner engagement activities.
- Assist Level I associates with technical questions and quality engagement with partners.
- Make meaningful impact with initiatives driven by leaders and senior level associates.
- Lead technology/vendor programs, driving results through enablement activities.
- Work closely with direct leader to assist in achieving department metrics and goals.
- Serve as a trainer for technologies in which the individual is an expert.
Requirements
- Two-year college degree or equivalent experience and minimum 3-years’ experience in functional area OR High School Diploma or equivalent and 5-years’ functional experience, preferably at a senior level.
- Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
Benefits
- U.S.-based employees have access to healthcare benefits
- Paid time off
- Parental leave
- 401(k) plan and company match
- Short-term and long-term disability coverage
- Basic life insurance
- Wellbeing benefits
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