Manage billing and collections processes at OpenClassrooms, helping individuals with career transitions. Ensure quick and effective billing while leading a remote team.
About the role
- Facility Direct Collections Specialist handling collections for unpaid customer accounts at a leading healthcare service provider. Managing account status, communications, and documentation processes.
Responsibilities
- Perform collections functions for unpaid and/or delinquent customer account balances
- Initiate appropriate action and maintain accurate records & documentation
- Review status of delinquent accounts and initiate collection action to resolve unpaid balances
- Make outbound collection calls to delinquent accounts
- Perform account adjustments, small balance write off, customer reconciliations
- Process credit memos, unapplied cash resolution, and cash posting
- Generate and mail or email statements to customers as required
- Track purchase orders and tax exempt certificates for customers
- Update and add customer information in appropriate systems
- Communicate and follow up effectively with sales department regarding customer accounts
Requirements
- Associate degree (A. A.) or equivalent from two-year college or technical school; or two to four years’ related experience and/or training; or equivalent combination of education and experience.
- Knowledge of Microsoft Office including Excel and Word.
- Knowledge of the healthcare industry.
- Prior collection experience with a banking and accounting background.
- Demonstrated problem solving and critical thinking skills.
- Ability to research transactions and determine corrective actions/appropriate solutions.
- Demonstrated ability to communicate with customers in an effective and professional manner.
Benefits
- Health plan options that include an employer contribution
- Health Savings Account
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- Dental and Vision premiums covered by InfuSystem
- 401(k) with a specified Company Match
- Life Insurance, STD & LTD
- Employee Stock Purchase Program
- Tuition Assistance
- Generous Paid Time Off plan
- Paid Parental Leave
- Employee Assistance Program
- Competitive Pay
- Direct Deposit
- Employee Referral Bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Collections and Recoveries Officer managing customer debt to minimize losses at Absa. Negotiating repayment terms and adhering to company policies for effective collections.
Credit professional leading day - to - day operations of Credit & Collections team for John Brooks Company. Focusing on collections, internal training, and team activities in a hybrid work environment.
Lead business unit work teams in a call center/bank operations environment at M&T Bank. Monitor workflows, document processes, and resolve customer issues in a hybrid role.
Collections Analyst managing accounts receivable at Meltwater. Collaborating with clients and internal teams to optimize collections and enhance financial stability.
B2B Collections & Recovery Sr Analyst at Wellhub managing overdue receivables. Transitioning to strategic asset recovery while ensuring company liquidity and optimizing recovery rates.
Responsible for effective resolution of delinquent loan accounts for Pacific Service Credit Union. Collaborates with internal teams and external legal counsel to support compliant recovery outcomes.
Finance role managing finance - related activities including Accounting, Reporting, and Budgeting. Collaborating with stakeholders and contributing to strategic initiatives at Zurich.
Atendente em cobrança para a Pagaleve, realizando negociações de contratos em atraso e suporte às áreas de estratégia. Trabalhando em um ambiente flexível e dinâmico.
Analista Galerias Pleno resolving financial issues, negotiating debts and managing third - party companies at Assaí Atacadista. Provides essential support for an expanding wholesale company.