IT Supply Applications Senior Manager at Indivior enhancing supply chain efficiency using SAP applications. Collaborating with business and IT stakeholders to implement improvements across global operations.
Responsibilities
Supply Application Strategy: Determine strategy and roadmap for Supply business functions
Keep abreast of manufacturing, regulatory, industry and technology changes
Stakeholder Management / Partnership & Governance: Work with the Supply business to identify business and IT roadmap opportunities, and with the wider business to increase the efficiency and utilization of systems.
Mature IT / Supply Governance & lead regular business reviews
Ensure all super users are trained and have access to support and materials to fulfil their roles.
Work with super user groups to implement best practices across the population.
Application Management: Responsible for aspects of license and vendor management for support partners and software vendors
Partner with internal and external vendors on development and support, ensuring any support issues are escalated and prioritized appropriately.
Work closely with the business and Information Security to identify and mitigate security risks.
Support internal and external audits to ensure systems are compliant with all relevant policies.
Define and evolve application management approach for the systems including system specific change management and application administration
Team and Project Leadership: Build strong collaborative relationships with key business partners and IT colleagues that enables effective support and solution implementation.
Strong leadership and management skills to facilitate offshore and onsite vendor and internal support teams, working across geographies to ensure company SLA’s are met.
Support and coach team members, and guide external vendors, to meet business objectives.
Manage IT and business facing projects by leading teams to meet schedule, budget, and quality.
Manage key risks, issues, actions, and decisions in timely manner.
Identify workload and resourcing constraints and propose options to prioritize and deliver solutions
Procedures and Controls: Continue to mature IT and business processes and associated training documentation.
Review and approve IT procedures and controls.
Application Support and Administration: Be responsible for the teams who manage day to day incidents and requests for several business systems, ensuring these are managed in line with SLA’s, and Indivior IT best practices.
Maintain the system operation as required by the business and in line with Indivior Policies and SOP’s.
Complete regular IT administration activities, covering: Ongoing training and support for super users/users
Oversee interfaces and critical jobs
Execution and review of scheduled Sarbanes Oxley Act (SOX) and IT General controls
Projects and Enhancements: Act as Project Manager for system improvement projects and enhancements, and input into other projects that may impact upon the applications being managed.
Hands on capability in all aspects of the project lifecycle, including gathering requirements, Gap Analysis and blueprinting, system configuration, customization, testing, documenting, deployment and training end-users on SAP and associated applications
Collecting business requirements and completing assessments for enhancement requests across Supply functions for SAP and associated applications
Design and implement solutions and continual business process improvements for Supply applications
Design and author training & knowledge articles, standard operating procedure documents, functional and technical design documents, ensuring that documentation specific to Indivior’s Good Documentation Practices as per the standards set by Quality and Compliance department
Lead the development of testing requirements, script preparation and successful testing completion as per defined testing standards
Define cutover and deployment plans and lead the rollout of changes and projects to business teams ensuring communication, training and support issues are completed timely to enable successful implementation.
Requirements
4-year Bachelor’s Degree in Business / Engineering or Supply / Operations discipline with focus on Information Technology
Industry experience in Pharmaceuticals / Life Sciences / Manufacturing
Windows, MS Office, ValGenesis, ServiceNow, SAP MM, SAP SD, SAP PP-PI, SAP WMS, SAP IBP, SAP BI, Power BI, Veeva QMS, Manufacturing Execution Systems
At least 7 years’ experience in IT Management of Supply function applications and business processes with in-house and outsourced manufacturing within a Pharmaceutical / Regulated environment
Minimum 10 years SAP MM, SD, PP, WMS experience with significant integration knowledge across adjacent SAP FICO modules and reporting
At least 3 years of leadership and supervisory experience
Demonstrated experience operating within an SAP “Global Template” environment with multi-national manufacturing / sub-contracting companies and intercompany processes
Process reengineering experience optimizing Global Supply with Internal and external Manufacturing models
Demonstrated Implementation & support experience of integrating SAP with external partners
Knowledge and experience with SAP SCM applications (APO-DP/SNP, Flexible Planning) and SAP IBP Demand/Supply desired
Knowledge and experience with Manufacturing Execution, Quality and Serialization systems (TraceLink) well regarded
Strong track record of contributing to projects and achieving results within a validated regulatory environment.
Benefits
Competitive PTO plus company closure from December 24th- January 1st
401(k) and Profit-Sharing Plan- Company match of 75% on your first 6% of contributions and profit-sharing contribution equal to 4% of your eligible pay
U.S. Employee Stock Purchase Plan- 15% Discount
Comprehensive Medical, Dental, Vision, Life and Disability coverage
Health, Dependent Care and Limited Purpose Flex Spending and HSA options
Adoption assistance
Tuition reimbursement
Concierge/personal assistance services
Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage
Wellness programs as well as other discounts and perks.
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