Research Manager at Holland & Knight managing a national research team while ensuring quality and strategic processes. Leading practice - aligned research engagement across firm practices and initiatives.
About the role
- Distribution Business Manager leading operational excellence for European distribution partnerships in cybersecurity firm. Focusing on relationship management, process efficiency, and distributor performance.
Responsibilities
- Own Distributor Relationships: Conduct distributor operational QBRs based on volume business KPIs, process efficiency metrics, and operational performance improvement.
- Build strategic partnerships with distributor executives and operations teams.
- Monitor distributor operational health (volume business performance, process efficiency) and drive continuous improvement.
- Manage Volume Business Operations: Own volume business relationship and operational cadence with distributors directly.
- Ensure correct execution of volume business operational processes including SKU availability, pricing adherence, order flow, and channel hygiene.
- Oversee administrative precision across reporting, deal registration, program enrollment, and data validation.
- Partner with distributors on logistics, licensing, and fulfillment.
- Deliver Distributor Operational Enablement: Run distributor operational training programs and volume business readiness initiatives to ensure distributor teams maintain operational competencies and process certifications.
- Collaborate with technical advisory teams and presales for platform training and volume business readiness.
- Enforce Program Compliance & Governance: Ensure distributors adhere to volume business operational processes, partner program guidelines, and governance policies.
- Maintain documentation accuracy for pricing schedules and program rules.
- Validate distributor operational data accuracy in CRM and partner management systems during distributor engagement.
- Coordinate Cross-Functionally: Provide distributor operational support to partner enablement teams for distributor-enabled partners.
Requirements
- 3-5 years in distribution management, channel operations, or IT channel support (B2B tech experience)
- Hands-on operational experience with distributors or volume business models (licensing, fulfillment, SKU management)
- CRM expertise with advanced data management, reporting, and process tracking
- Comfortable with business intelligence and reporting tools, Excel for operational analysis and KPI dashboards
- Fluent in English, German, French, Spanish or Italian
Benefits
- Competitive package
- Professional development budget
- Collaborative team environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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