Research Manager at Holland & Knight managing a national research team while ensuring quality and strategic processes. Leading practice - aligned research engagement across firm practices and initiatives.
About the role
- Partner Services Development Manager responsible for service-led growth and partner engagement in Italy. Building relationships and guiding Service Providers in managed security services commercialization.
Responsibilities
- Build and grow relationships with Service Providers in your country and drive annual recurring revenue (ARR) growth through service-led business models.
- Conduct Service Provider service business reviews focused on service portfolio expansion, ARR growth, commercialization optimization, and service-centric metrics (ARR, service attach, consumption).
- Identify high-potential Service Providers and develop tailored engagement plans.
- Support partners in creating, packaging, and commercializing managed security services.
- Guide partners in defining use cases for managed services scenarios, structuring commercial models, and optimizing pricing strategies for recurring revenue success.
- Work with enablement and technical teams to tailor Service Provider service-readiness enablement on SOC integrations, automation capabilities, multitenancy, licensing structures, and API use.
- Collaborate with regional sales leaders and channel management teams to ensure consistent Service Provider engagement strategy.
- Track Service Provider service business health metrics including partner activation, ARR growth, service attach rate, and service consumption metrics.
Requirements
- 3+ years in channel sales, business development, or service sales within cybersecurity or IT industry
- Real experience building and scaling service-led business with MSPs, MSSPs, or Service Providers
- Good knowledge of cybersecurity platforms, SOC operations, or managed security service delivery models
- Strong commercial acumen and ability to structure service offerings, pricing models, and recurring revenue strategies with partners
- Comfortable with cross-functional collaboration across European markets and matrix organizations
- Excellent communication and stakeholder management skills—you can engage partner leadership and internal executives effectively
- Data-driven and structured approach to managing complex partner ecosystems
- Self-motivated and autonomous—comfortable operating with ambiguity and driving results independently
- Fluent English and Italian required.
Benefits
- Professional development opportunities
- Flexible working arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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