Technical Solutions Specialist II creating reports and supporting business reviews at Ingram Micro. Assisting partners and leading technology/vendor programs while achieving department metrics.
About the role
- Technical Solutions Manager bridging commercial teams and technical product capabilities. Supporting upsell opportunities and educating customers on product features and integration.
Responsibilities
- Partner with Account Management team to identify upsell opportunities and demonstrate advanced product features to existing customers
- Support Sales team by providing technical expertise during prospect engagements and answering complex technical questions
- Conduct technical discovery sessions to understand customer requirements and architect appropriate solutions
- Translate complex technical concepts including API functionality, integration methods, and system architecture for non-technical audiences
Requirements
- 5+ years in technical account management, sales engineering, or solutions architecture roles
- Proven technical expertise with APIs, integrations, and system architectures
- Strong experience with REST APIs, webhooks, and modern integration patterns
- Bachelor's degree in Computer Science, Engineering, or related technical field (or equivalent experience)
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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