Hybrid Senior Account Manager - West

Posted last week

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About the role

  • Sr. Account Manager for law firms at iManage, focusing on driving revenue growth and client retention. Managing key accounts with a strategic approach in a B2B SaaS environment.

Responsibilities

  • Owning and executing strategic account plans across a defined portfolio of mid-market law firms, balancing retention with expansion growth objectives.
  • Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts.
  • Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution.
  • Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders to position iManage as a long-term strategic platform partner.
  • Partnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomes.
  • Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce.
  • Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives to proactively guide clients and uncover growth opportunities.

Requirements

  • 8-12+ years of experience in account management, strategic partnerships, or revenue ownership within B2B SaaS (Legal Tech strongly preferred)
  • Demonstrated success growing existing accounts through consultative selling, executive alignment, and proactive opportunity development.
  • Experience selling into or supporting law firms and legal technology environments.
  • Strong commercial acumen with experience managing quota tied to both expansion revenue and bookings.
  • Ability to navigate complex stakeholder environments across IT, Operations, and Firm Leadership.
  • Experience forecasting and managing pipeline within Salesforce or similar CRM platforms.
  • A strategic mindset paired with operational discipline and strong cross-functional collaboration skills.
  • Bachelor’s degree or equivalent experience.

Benefits

  • Comprehensive Health/Vision/Dental/Life Insurance
  • 401k Retirement Savings Plan with a company match up to 4%
  • Enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave
  • Flexible time off policy
  • Multiple company wellness days each year
  • Access to RethinkCare, a behavioral health platform

Job title

Senior Account Manager - West

Job type

Experience level

Senior

Salary

$120,000 - $150,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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