Hybrid Regional Sales Manager

at IDEXX

• Job title: Regional Sales Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $130,000 - $145,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Albany, United States

About the role

• Regional Sales Manager driving growth in veterinary diagnostics sales. Leading sales teams in New York and Pennsylvania with a focus on customer relationships and service excellence.

Responsibilities

• Communicating the true value of our veterinary diagnostic and technology products and services.
• Build a sales team culture that fosters cooperation, adaptability, best practice sharing, sales innovation and strong individual commitment to sales excellence and meeting customer needs.
• Minimize voluntary turnover and maximize retention and career development of sales professionals.
• Maintain active development plans for each individual to promote and support continuing career development and growth.
• Retain and enhance IDEXX’s customer franchise by fostering great customer relationships through direct customer interaction and ensuring field representatives meet customer needs.
• Facilitate superior customer service through other IDEXX service representatives.
• Develop a region/market specific business plan to achieve goals.
• Deliver monthly, quarterly, and annual sales goals, within an expense budget.
• Ensure proper management of regional operating expenses and P&L responsibilities.
• Lead change management in a dynamic changing environment and in alignment with IDEXX Guiding Principles and business values.
• Deliver timely feedback to sales, marketing and product development organization on progress, milestones, new ideas and roadblocks to achieve sales goals.
• Work with management team to develop goals and compensation system tied to business objectives.

Requirements

• Bachelor’s Degree in a Scientific or related discipline, Master’s Degree preferred.
• Typically, 5-8 years Field Sales experience required.
• Experience in biotechnology, healthcare, or diagnostics environment, preferred.
• 6-10+ years of sales management experience directly managing an outside sales team(s)
• Demonstrated track record of outstanding sales achievement over several years in high technology or medically related products.
• Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately.
• Provides performance and other feedback in a timely and effective manner with the ability to work through resistance and receive criticism in a constructive and professional manner.
• Successful sales management of complex product and service line.
• Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment.
• Performance management skills, including coaching, feedback, and individual professional development to enhance sales performance and customer franchise.
• Solid influencing skills with the ability to build support for concepts, engage others, and promote an environment of open communication and teamwork.
• Financial acumen: ability to assess and evaluate implications of quarterly/annual goals attainment, pricing, programs, equipment financing and customer financial needs.
• Technical aptitude, including the medical field and life science.
• Integrity, keeping commitments to employees and customers.
• Drive, initiative and passion for business and team excellence.
• At least 50% overnight travel
• Extensive car and/or plane travel
• Hold a valid drivers license
• Live within the Region
• Occasional weekend work
• Exposure to Veterinary Clinics

Benefits

• Health / Dental / Vision Benefits
• Day-One 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!