Senior Middle Market Client Manager at Reliance Matrix advising on client benefit plans and contracts while ensuring client growth and operational excellence.
About the role
- Client Partner Director leading Ibotta's strategic partnerships and enterprise-level client relationships. Driving business growth through innovative mobile marketing solutions and multi-product negotiations.
Responsibilities
- Own executive-level relationships with a portfolio of high-impact client accounts, driving long-term strategic value and consultative partnership development.
- Lead complex, multi-product negotiations, leveraging cross-functional inputs (Product, Analytics, Marketing) to deliver innovative, ROI-positive solutions tailored to client goals.
- Consistently meet and exceed revenue targets by identifying whitespace opportunities, expanding existing business, and accelerating adoption of emerging solutions like omnichannel.
- Shape and execute strategic account plans that integrate marketing, merchandising, and shopper data strategies to drive measurable client and Ibotta business outcomes.
- Deliver influential, insight-driven presentations and QBRs to executive stakeholders, using data storytelling to reinforce Ibotta’s value proposition and growth potential.
- Partner with Account Management and internal stakeholders to drive seamless execution, performance alignment, and long-term success for major initiatives.
- Act as a strategic advisor to clients, proactively identifying growth opportunities, industry shifts, and evolving needs across client organizations.
- Serve as a leader and mentor across the Revenue organization, modeling best practices, supporting talent development, and contributing to the broader strategic direction of the team.
- Champion cross-functional, high-impact projects that drive operational excellence, product innovation, and business-wide learning.
- Travel 40+% to cultivate strong, trusted relationships and deepen executive engagement through in-person strategy sessions.
Requirements
- 8+ years of experience in a consultative, data-driven sales or client strategy role, preferably in digital media, mobile advertising, or CPG/Retail industries.
- Proven success selling into executive leadership (VP and C-level) and navigating complex client organizations across multiple business units.
- Track record of closing high-value, multi-product deals and delivering sustained revenue growth through strategic partnership development.
- Superior communication and executive storytelling skills, with the ability to simplify complexity and influence a wide range of stakeholders.
- Strong commercial and analytical acumen; ability to assess opportunities, identify risks, and develop actionable insights from performance data.
- Demonstrated leadership in mentoring peers, leading initiatives, and shaping team culture in fast-paced, ambiguous environments.
- Technical comfort with tools such as Looker, Salesforce, and Google Suite; ability to derive insights and incorporate them into strategic plans.
Benefits
- Competitive pay
- Flexible time off
- Benefits package (including medical, dental, vision)
- Employee Stock Purchase Program
- 401k match
- Denver office perks including paid parking, snacks, and occasional meals
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