Account Management Director responsible for strategic account management and growth in performance marketing. Leading client relationships for Ibotta’s campaigns and revenue optimization efforts.
Responsibilities
Own a portfolio of Ibotta’s most strategic and complex accounts
Serve as a strategic advisor for high-value clients
Lead the optimization and expansion of active campaigns
Co-own annual account-level revenue quotas with Client Partners
Operate with a revenue-first mindset
Translate complex performance data into compelling client narratives
Develop and present high-impact campaign recaps and business reviews
Foster executive-level relationships across client organizations
Partner cross-functionally with Client Partners
Drive proactive whitespace identification and account expansion strategies
Maintain rigorous client engagement rhythms
Act as a senior escalation point and solutions leader
Independently manage forecasting, pipeline health, and performance tracking
Provide informal mentorship to peers and cross-functional partners
Travel up to 40% to support client relationship development
Requirements
7–10 years of experience managing strategic campaigns and enterprise client relationships
Bachelor’s degree preferred
G Suite proficiency
Intermediate Excel and PowerPoint skills
Experience with Looker or similar data visualization tools is a plus
Effective communication skills, both written and verbal
Demonstrated success leading internal/external conversations with high-profile brands and agency partners
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