Hybrid Account Management Director

Posted 2 hours ago

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About the role

  • Account Management Director responsible for strategic account management and growth in performance marketing. Leading client relationships for Ibotta’s campaigns and revenue optimization efforts.

Responsibilities

  • Own a portfolio of Ibotta’s most strategic and complex accounts
  • Serve as a strategic advisor for high-value clients
  • Lead the optimization and expansion of active campaigns
  • Co-own annual account-level revenue quotas with Client Partners
  • Operate with a revenue-first mindset
  • Translate complex performance data into compelling client narratives
  • Develop and present high-impact campaign recaps and business reviews
  • Foster executive-level relationships across client organizations
  • Partner cross-functionally with Client Partners
  • Drive proactive whitespace identification and account expansion strategies
  • Maintain rigorous client engagement rhythms
  • Act as a senior escalation point and solutions leader
  • Independently manage forecasting, pipeline health, and performance tracking
  • Provide informal mentorship to peers and cross-functional partners
  • Travel up to 40% to support client relationship development

Requirements

  • 7–10 years of experience managing strategic campaigns and enterprise client relationships
  • Bachelor’s degree preferred
  • G Suite proficiency
  • Intermediate Excel and PowerPoint skills
  • Experience with Looker or similar data visualization tools is a plus
  • Effective communication skills, both written and verbal
  • Demonstrated success leading internal/external conversations with high-profile brands and agency partners
  • Experience managing highly strategic enterprise-level accounts
  • Utilize past marketing/project management experience to work with clients and internal partners
  • Proven ability to align cross-functional stakeholders, influence client decision-makers, and drive outcomes across a complex sales cycle.

Benefits

  • competitive pay
  • flexible time off
  • medical benefits
  • dental benefits
  • vision benefits
  • Employee Stock Purchase Program
  • 401k match
  • paid parking
  • snacks
  • occasional meals

Job title

Account Management Director

Job type

Experience level

Lead

Salary

$133,000 - $160,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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