Head of HR leading a 10 - member HR team for a social services organization. Overseeing HR processes, payroll, and organizational development in Berlin.
About the role
- Managing SAP SuccessFactors and UKG solutions to ensure effective system operations at Hydro. Leading application management teams and supporting continuous improvements in service delivery.
Responsibilities
- Manage the SAP SuccessFactors (ONE) and UKG Employee Archive solution according to the Service Agreements with GPO
- Lead and manage the ONE AM team and support the professional development
- Ensure system management activities, processing of support, release, access and change ticket management in Service Now according to agreed procedures and within agreed SLA timelines
- Ensure stable and efficient system operations in close collaboration with internal and external vendors (such as NTT, SAP SuccessFactors, UKG, GBS IT, etc.)
- Plan and execute change and development activities in accordance with the established change management procedure and in close cooperation with process owners and system owner
- Participate in/ manage projects when required
- Act as a strategic partner to Group People and Organization (GPO) including the process owners and system owner ensuring that system capabilities aligned with organizational needs
- Ensure to work in compliance with Hydro Quality system, HSE regulations, policies and standardized operating procedures and develop system specific documents within this framework
- Manage budget, resource allocation, and vendor relationships related to the application area
- Ensure compliance with data privacy, information security, and corporate governance policies
- Focus on Continous Improvements within the Service Delivery both on the admin and business processes
Requirements
- 5-10 years of experience within system management, preferably including People Management Responsibility
- Minimum Bachelor Degree in information technology, Human Resources, Business Administration or similar
- Experience from managing SAP SuccessFactors or similar tools (like Workday) in a global or multinational environment
- Fluent in English is mandatory, both oral and written
- Any other language is a plus
- Experience from People Management in professional organization, preferably from multicultural / global teams
- Strong ability to understand business processes and ability to translate this into requirements for how the systems needs to be configured
- Strong stakeholder management skills, with the ability to communicate effectively across HR, IT, and business functions
- Strong Service delivery mindset
- Strong analytical and problem-solving abilities with a structured and proactive approach
- Ability to monitor and handling multicultural teams and handling conflicts
- Ability to communicate well with high level stake holders as well as professionals
- Customer service orientation.
Benefits
- Working at the world’s only fully integrated aluminum and leading renewable energy company
- Diverse, global teams
- Flexible work environment/home office
- We provide you the freedom to be creative and to learn from experts
- Possibility to grow with the company, gain new certificates
- Attractive benefit package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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