Sales Team Lead overseeing contact center operations and ensuring KPIs are met at TDCX. Leading team performance and coaching while adhering to organizational guidelines and policies.
About the role
- Medicare Sales Field Agent representing Humana's services and offering Medicare Advantage plans. Building community relations and driving self-generated sales as part of a field team.
Responsibilities
- Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings like Life, Dental, Vision, and Prescription coverage.
- Create meaningful, face-to-face connections through grassroots marketing, community events, and in-home visits—providing a personalized experience that sets Humana apart.
- Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by becoming a valued resource and building relationships in your community.
Requirements
- Active Health Insurance License required or ability to obtain.
- Must reside in the designated local territory to effectively serve the community.
- Comfortable with daily face-to-face interactions in prospective members' homes, at community-based events and engaging with the community through service, retail environment, organizations, volunteer work, or local events.
- Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements).
- Preferred Qualifications : Active Life and Variable Annuity Insurance License.
- Background in selling Medicare products.
- Experience in public speaking or delivering presentations to groups.
- Background in supporting Value Based Care organizations.
- Familiarity with Salesforce or similar CRMs
- Associate or bachelor’s degree.
- Bilingual in English and an additional language, with the ability to speak, read, and write fluently in both languages.
Benefits
- Medical, Dental, Vision, and a variety of other supplemental insurances
- Paid Time Off (PTO) and Paid Holidays
- 401(k) retirement savings plan with a company match
- Tuition reimbursement and/or scholarships for qualifying dependent children
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