Senior Administrative Assistant supporting Commercial Banking Division at Wells Fargo. Responsibility includes managing administrative tasks and providing professional support to leaders and teams.
About the role
- Assistente Administrativo supporting Humânia's healthcare service credentialing and provider relationship management. It includes analyzing service contracts and ensuring compliance with patient programs.
Responsibilities
- Prospect and credential service providers for contractual engagement to serve patients enrolled in the programs;
- Negotiate services and fees within established metrics, verify documents, complete and monitor signed contracts with legal support;
- Manage relationships with the credentialed network, ensuring documentation is kept up to date and mandatory trainings are maintained;
- Support and monitor clinics' billing processes when necessary;
- Create and maintain partner records in the credentialing system;
- Perform similar and/or related tasks;
- Respond to tickets in the systems and handle requests according to SLA deadlines;
- Provide internal and external customer service via email and telephone.
Requirements
- Bachelor's degree completed or in progress (healthcare, administrative, or related fields) is a plus;
- Experience in support, credentialing, or client relationship management is a plus;
- Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
Benefits
- Health insurance - taking care of what matters most: your health;
- Dental plan - caring for your smile is part of it;
- Home office allowance - added comfort for your remote work days;
- Meal voucher - convenience and quality in your daily routine;
- Transportation voucher - for stress-free commuting;
- Life insurance - security and protection for you and your family;
- Private pension plan - helping you plan your future;
- PPR - Profit Participation / Performance Bonus Program;
- Viveo Health Center - convenient access to a range of in-person specialties and an online platform;
- Exclusive discounts at Mafra Especialidades store;
- Total Pass - for fitness and wellness activities;
- Exclusive partnerships and discounts for employees - for education, leisure, and more;
- Subsidy: up to 70% of the cost of assistive devices and prosthetics in accordance with internal policy (benefit granted only for devices related to disability);
- Replacement of devices every 2 years upon medical recommendation, provided there is no evidence of misuse.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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