Customer Success Manager supporting client accounts in regulated industries across Australia. Driving product adoption, retention, and expansion through proactive engagement and account management.

Ideagen brings clarity and confidence to the safe hands and trusted voices protecting our world.
By unifying deep regulatory expertise and innovation with affordable, best-in-class software we provide trusted, meaningful intelligence to regulated and high-compliance industries such as life sciences, healthcare, banking and finance, aviation, defense, manufacturing and construction.
From the shop floor to the flight deck, from the front line to the boardroom, our 11,400 customers include more than 250 global aviation organizations, nine of the top ten accounting firms, nine of the top ten global aerospace and defense corporations, 15 of the top 20 global pharmaceutical companies and 65% of the top 20 global food & beverage companies and includes blue chip brands such as Heineken, British Airways, BAE, Aggreko, US Navy, Bank of New York and Johnson Matthey.
Headquartered in Nottingham UK, with offices across the US, Australia, India, Malaysia and UAE, our 1400+ colleagues are dedicated to supporting industries to turn risk into resilience.
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Customer Success Manager supporting client accounts in regulated industries across Australia. Driving product adoption, retention, and expansion through proactive engagement and account management.
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