Recruitment Team Lead managing end - to - end hiring strategies in Customer Service for Neo Group's local partners. Leading talent acquisition while aligning with business needs and recruitment metrics.
About the role
- Talent Acquisition Partner managing full-cycle recruitment while supporting bilingual hiring needs. Collaborating with hiring leaders to advise on talent strategy and deliver high-quality outcomes in a hybrid environment.
Responsibilities
- Lead end-to-end recruitment for assigned requisitions, including intake meetings, sourcing, screening, interviewing, offer management, and onboarding support.
- Partner closely with hiring managers and HRBPs to understand business needs, role requirements, and workforce plans, providing consultative guidance on talent strategy, market insights, and hiring best practices.
- Build, maintain, and nurture robust candidate pipelines for current and future hiring needs through networking, referrals, and talent community engagement.
- Develop and execute proactive sourcing strategies to attract high-quality talent, leveraging direct sourcing, referrals, external partnerships, and talent communities.
- Conduct ongoing market mapping and competitive intelligence to assess talent availability, compensation trends, and competitor hiring activity, providing strategic insights to stakeholders.
- Actively promote HUB’s employer brand through targeted outreach and relationship-building initiatives to strengthen long-term talent communities.
- Track and manage pipeline activity, ensuring accurate documentation, compliance, and effective utilization of CRM and ATS tools.
- Continuously evaluate sourcing effectiveness and pipeline health, adjusting strategies to improve quality of hire, time-to-fill, diversity outcomes, and candidate experience.
- Deliver a high-touch, “white-glove” recruitment experience, including proactive communication, stakeholder alignment, and seamless interview and offer processes.
- Serve as a trusted advisor to hiring managers on interview strategies, selection decisions, compensation considerations, and offer.
- Influence hiring leaders on inclusive hiring practices and equitable selection processes.
- Manage recruitment activity within HUB’s HRIS (Workday) and CRM (Phenom), including requisition creation, candidate tracking, dispositioning, and reporting.
Requirements
- Genuine passion for recruiting and delivering exceptional candidate and hiring leader experiences.
- Minimum of 3–4 years of experience in a full-cycle recruitment role
- Bachelor’s degree or equivalent combination of education and relevant experience preferred
- Bilingual in French and English (preferred)
- Demonstrated ability to work independently while collaborating effectively within a team-oriented, fast-paced, and evolving environment
- Strong customer focus with excellent organizational, communication, and follow-up skills; high attention to detail
- Experience partnering with hiring leaders in a consultative capacity
- Exposure to high-volume, specialized, or multi-location hiring environments
- Proficiency with Microsoft Office, particularly Excel and Outlook
- Experience with LinkedIn Recruiter, Workday, Indeed, or similar ATS/CRM platforms considered an asset
- Willingness and ability to travel occasionally for training, team meetings, or business needs (less than 10%)
Benefits
- Competitive Compensation: Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
- Work-Life Balance: Enjoy flexible work arrangements and generous time off to support your personal and professional life.
- Tailored Benefits: Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
- Career Growth and Support: Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career.
- Exclusive Perks: Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.
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