District Operations Manager overseeing outbound logistics across various client retail locations at Riverstone Logistics. Driving efficiency and team performance while ensuring compliance with regulations.
About the role
- Client Operations Analyst ensuring quality client service and managing project deliveries in a digital marketing agency. Collaborating with partners to align on project goals and execution standards.
Responsibilities
- Ensure that clients' needs are met.
- Manage the project process, including controlling schedules, budgets and deliveries.
- Ensure the quality of deliverables, aligning with client objectives and Jellyfish standards.
- Combine hands-on execution with day-to-day team leadership.
- Communicate with company partners on project teams to support daily delivery.
Requirements
- Advanced/Fluent English (client and team are based in the USA).
- Solid knowledge of project management fundamentals.
- Experience using task, time and resource management tools (MS Project, Smartsheet, Wrike or similar).
- Familiarity with both waterfall and agile methodologies.
- Ability to build and maintain collaborative relationships with internal and external stakeholders.
- Knowledge of the technologies and processes involved in delivering digital projects within an advertising agency.
- Ability to produce clear reports and presentations.
- Minimum of 3 years of project management experience in an advertising or marketing agency.
- Experience creating scopes, schedules, budgets, managing deliverables and leading cross-functional teams.
- Proficiency with Google Workspace (Docs, Sheets, Slides) or Microsoft Office (Word, Excel, PowerPoint).
- Flexibility to adapt to new processes or directions.
- Knowledge of the broader marketing mix.
- Understanding of the technologies and processes involved in managing digital project delivery within an agency environment.
Benefits
- Family Support: Extended maternity leave totaling 6 months.
- Custom Work Environment: Work remotely for up to 60% of your working days.
- Growth, Your Way: Accrue one paid day each month (equivalent to 2 hours per week) for professional development and access to Jellyfish Learn.
- Health Insurance: Private health insurance plan including vision and dental coverage.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
District Operations Manager overseeing outbound logistics and supervising Territory Managers for Riverstone Logistics. Responsible for maintaining client delivery capacity and operational efficiency.
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