Inside Sales Representative at Hubbell creating sales opportunities and supporting outside sales teams. Contacting distributors and end users to maximize sales and profitability in electrical industry.
Responsibilities
Coordinate the information flow between TM and other departments to efficiently handle and respond to; customer orders, expedite requests, technical/product questions, quotations (new and renewal), return/credit requests, new customer applications, product modifications, literature & sample requests, and general inquiries.
Proactively contact distributors, electrical contractors, design engineers and end users to quote projects, and follow up on previous quotations to close sales.
Prospect for new customers utilizing various software resources.
Communicate prospects with field sales personnel.
Assist with Customer Master set up and revisions.
Maintain a strong technical understanding of all WD-K products and programs and how they relate to Industry standards in order to provide technical/product support.
Handle incoming calls from TM relative to the quotation process.
Enter quotes into the online quote tool and facilitate the timely response to all requests for special discounted pricing with the goal of maximizing sales and profits.
Cross-reference competitive bills of material from TM for the purpose of converting job quotations and bids into new sales opportunities.
Create Submittals from Submittal builder tool for distributors and customers.
Work with District Manager and Regional VP’s to determine proactive sales opportunities that will grow business in each territory.
Establish relationships with our distributor partners that result in growth of discretionary business.
Requirements
Four-year college degree preferred with a minimum of 2 years of customer service / sales support experience or High School diploma with a minimum of 10 years of related customer service, sales support, pricing and technical support experience within the electrical industry.
Good working knowledge of salesforce preferred.
Inside or Outside Sales experience preferred.
Must have excellent attention to detail and strong analytical, organizational and multi-tasking skills.
Solid communication skills and the ability to handle delicate situations with both internal and external customers.
SAP knowledge a plus.
Must also have a good working knowledge of Microsoft Office including Excel, Word and PowerPoint.
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