Transition Manager managing onboarding of US Federal customers to managed IT services. Ensuring compliance and coordinating with various teams across the organization.
Responsibilities
Develop and manage transition plans and timelines for onboarding US Federal customers to managed services.
Work closely with build, professional services, and managed services engineering teams to ensure seamless delivery of transition activities.
Coordinate with managed services engineering team for deployment/configuration of ITSM/ITOM/CMDB/ITAM platforms.
Serve as the primary point of contact for internal teams, customers, and third-party vendors.
Ensure all activities adhere to US Federal regulations and organizational security policies.
Identify risks, develop mitigation strategies, and escalate issues.
Oversee discovery, data migration, service setup, cutover, and operational readiness.
Maintain comprehensive transition documentation and provide regular updates.
Ensure all service components, SLAs, and integrations are operational before handover to operations.
Actively participate in lessons learned reviews to drive ongoing process improvements.
Requirements
Bachelors Degree preferred, or equivalent job experience
Master Degree preferred
Experience working in Federal/Public Sector industries desired
Security Clearance required
10 year's experience in project management or in like roles/businesses.
Benefits
Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion
Job title
Federal MS Transition Manager, Clearance Required Secret
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