Customer Care Specialist in Leipzig handling travel booking inquiries for a top vacation platform. Providing assistance via phone and email to enhance customer satisfaction.
About the role
- Join HP's Channel Digital Sales team as a Partner Sales Manager. Drive online presence and sales with major retail partners for digital transformation.
Responsibilities
- Team up with Sales, Marketing, and Category leaders to grow HP’s online presence with top retail partners like Best Buy, Staples, and Walmart
- Dive deep into partner digital strategies and platforms, uncovering opportunities to optimize and elevate HP product sales
- Champion the customer journey—enhance product detail pages, win onsite search, dominate offsite search, and drive conversion rate optimization
- Deliver actionable recommendations across ecommerce, SEO, paid search, and customer experience, with regular reviews to showcase measurable results for key accounts
- Experiment, test, and implement best-in-class digital experiences—then share your insights across HP to raise the bar for everyone
- Support HP’s data collection programs, tracking partner adoption of best practices and driving improvements in partner experience scores
- Stay ahead of the curve by identifying and sharing digital best practices, and keeping your knowledge of HP consumer products and industry trends razor-sharp
- Travel up to 25–30% to connect, collaborate, and make an impact
Requirements
- A strong business foundation (Bachelor’s required; advanced degree or MBA preferred)
- 10+ years of professional experience in digital marketing, sales, or business planning
- Proven team leadership and a track record of driving cross-functional success
- Experience in a digital agency is a plus
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave
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