Enterprise Architect responsible for developing and evolving technology architecture across business units. Focusing on AI and emerging technologies, ensuring strategic alignment and effective technical delivery.
About the role
- IT Infrastructure Operations Manager responsible for ensuring the reliability of HP’s on-prem infrastructure. Leading operations, managing teams, and complying with corporate governance.
Responsibilities
- Lead daily operations for HP’s on-prem infrastructure, including Windows/Linux compute, VMWare/KVM/Hyper-V virtualization, HPE XP and mid-range storage, SAN infrastructure, and data center facilities.
- Govern the operational performance of MSPs delivering infrastructure support services, ensuring compliance with SLAs, KPIs, contractual obligations, and HP policies.
- Conduct regular service reviews, performance evaluations, capacity discussions, and operational drills with MSP partners.
- Maintain uptime, reliability, and operational discipline across mission-critical workloads with defined SLAs.
- Oversee incident, problem, and change processes aligned with HP’s ITSM framework, ensuring rapid restoration and controlled change execution.
- Govern HA capabilities within each data center using snapshots, replication, clustering strategies, and automated recovery workflows.
- Oversee MSP execution of SAN replication, DR procedures, failover readiness testing, and recovery runbooks between HP’s peer data centers.
- Partner with Architecture and Engineering to modernize DR strategy, enhance resiliency, and maintain lifecycle currency.
- Manage and develop a blended operational team consisting of HP employees and MSP resources.
Requirements
- 7+ years of infrastructure operations experience in large enterprise environments.
- 3+ years leading teams and/or MSPs supporting mission-critical on-prem workloads.
- Strong experience with enterprise storage (HPE XP/Peer Persistence, SAN replication), compute, virtualization (KVM/Hyper-V), and backup technologies (HPE StoreOnce).
- Demonstrated success managing high-availability and DR across multiple data centers.
- Experience managing service providers, vendor SLAs, and operational contracts.
- Working knowledge of automation (PowerShell, Ansible, Python) and configuration management.
- Strong familiarity with ITIL processes.
- Excellent communication and stakeholder management skills.
Benefits
- Equal Opportunity Employer (EEO)
- Health insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Enterprise Architect leading technology architecture development and implementation across Data and Payments domains for the bank. Collaborating with stakeholders to ensure alignment with business objectives and technical standards.
Junior Help Desk Engineer supporting the systems for secure national programs at Leidos. Involves technical support, troubleshooting, and system maintenance in ICT environments.
Help Desk Agent responding to user inquiries via phone, email, and chat. Providing technical problem - solving and collaboration with technical teams.
Technical Project Manager overseeing enterprise solutions implementation at ICE Consulting. Leading project teams and client interactions for successful project outcomes.
Pursuit Manager preparing and managing RFP responses for Infrastructure Advisory at Black & Veatch. Collaborating with sales and project teams to drive new business growth while navigating governance.
IMS Helpdesk support responsible for customer support via phone, email, and ticketing system. Collaborate and suggest changes on software processes for City Electric Supply.
IT Administrator managing Microsoft 365 and VMware infrastructure for a real estate company. Ensuring operational stability and supporting employees with IT systems and security.
IT Support Specialist acting as the first point of contact for IT inquiries at The Quality Group. Installing software, troubleshooting hardware, and managing user accounts in a hybrid work environment.
Campus IT Support Team Lead providing leadership for Tier 1 and Tier 2 support services. Ensuring operational oversight and improving service outcomes at Colorado Christian University.