Help Desk Specialist providing technical support to credit union staff and members. Installing systems, troubleshooting issues, and ensuring help desk operations with a focus on service.
IS
Hybrid Technical Project Manager – IT Infrastructure
Posted last month
About the role
- Technical Project Manager overseeing enterprise solutions implementation at ICE Consulting. Leading project teams and client interactions for successful project outcomes.
Responsibilities
- Lead projects from initiation through execution, ensuring they meet defined scope, budget, and deadlines while adhering to quality standards.
- Develop comprehensive project plans that align with client requirements and company objectives.
- Coordinate and report project status to various stakeholders throughout all phases of the project.
- Continuously monitor project progress against milestones and deliverables.
- Proactively communicate with team members to identify challenges, devise solutions, and enhance processes.
- Analyze project economics, providing insights on cost benefits and return on investment.
- Manage change requests, scheduling meetings to discuss and implement approved changes.
- Oversee the procurement and delivery of necessary resources during the project lifecycle.
Requirements
- Minimum of 5 years of full-time project management experience.
- At least 3 years in a lead project management role.
- Proficiency with ticketing and quoting applications such as ServiceNow, ConnectWise, and QuoteWerks.
- Experience in resource scheduling and technical support.
- Proficient in MS Office Suite, including Project, Visio, Excel, PowerPoint, and Outlook.
- Exemplary organizational skills with the ability to juggle multiple tasks in a fast-paced environment.
- Strong leadership and team-building capabilities.
- Outstanding problem-solving skills.
- Proven ability to cultivate and maintain client relationships.
- Experience mentoring and coaching team members.
- Background in Data, CRM, Cloud, or Digital projects.
- Experience in Process Transformation or Technology projects.
- Demonstrated adaptability in navigating ambiguous situations.
- Familiarity with regulated industries (e.g., Financial Services, Healthcare, Life Sciences).
- Project Management Professional (PMP) certification is a plus.
- Bachelor’s Degree or equivalent experience.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
IT Technician responsible for desktop support and troubleshooting at EMPACT Suicide Prevention Center. Delivering excellent customer service and managing service desk alerts for agency hardware and software.
Unit Manager responsible for risk quantification and automation within the Risk Division at Luminor, a leading independent bank in the Baltics.
Analyst responsible for installing and maintaining IT infrastructure at Celestica. Ensuring the reliability and security of IT operations in Laem Chabang, Thailand.
Junior IT Specialist maintaining health and reliability of Plum’s daily IT operations. Providing end - user support, managing IT assets, and contributing to project rollouts in a hybrid workplace.
IT Support Specialist addressing technical inquiries via ticket, phone, and email at deeploi. Involved in problem - solving and providing excellent customer service in IT support.
IT Support Specialist providing engineering department IT support at Boston Government Services in Oak Ridge, Tennessee. Collaborating closely with engineering leads and external stakeholders to address IT needs.
Ingénieur en informatique industrielle chez ArianeGroup, impliqué dans l’automatisation et la traçabilité des mesures. Collaboration avec des équipes diverses pour maximiser l’efficacité des processus de fabrication.
IT Manager establishing and owning internal IT operations at Kiefer Tech. Ensuring systems are integrated, scalable, and automated using modern technology in a dynamic environment.
Senior Enterprise Architect at OneDigital shaping technology vision and collaborating across product management teams. Ensures delivery of business - driven initiatives meeting enterprise standards.