Responsable de l’approvisionnement en matières premières pour sites industriels à Paris. Gestion des flux logistiques, comptabilisation des mouvements et coordination des transports.
About the role
- Manage banquet service operations to achieve customer satisfaction and compliance with policies at Hotel Northland. Supervise the banquet section's daily operations and budget management.
Responsibilities
- Manage banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding Customer Service/ financial goals
- Position is responsible for long and short term planning and day-to-day operations of the banquet section
- Recommends policy and procedural changes
- Implements and monitors and department's budget and manages expenses within approved budget constraints
- Analyze banquet event orders, communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations
- Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis
- Monitor and control banquet budget (i.e., labor costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service
- Implement company programs (company/franchise) and resolve daily operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, procedures and to ensure an optimum level of service, quality and hospitality
- Supervise human resources in the banquet area to retain and motivate associates, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, recommend discipline and termination, as appropriate
Requirements
- High School diploma /Secondary qualification or equivalent
- Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
- Requires advanced knowledge of the principles and practices within the catering, food and beverage and hospitality professions
- Strong communication skills essential when interacting with guests and employees
- Good oral and communications skills
- Second language preferred
- Must have professional appearance and attitude
- Excellent hearing necessary for verbal interaction with guests and associates
- Excellent vision necessary to view set-ups
- Excellent speech communication skills required for verbal interaction with guests and associates
- Excellent literacy necessary to read BEOs, process gratuities and payroll, etc.
- Basic math skills are used frequently when handling cash or credit
- Ability to work a flexible schedule including nights, weekends and/or holidays
Benefits
- Salary Based on Experience $58K to $64K
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
Job title
Job type
Experience level
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Degree requirement
Location requirements
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