About the role

  • Food & Beverage Manager ensuring quality service and financial goals at Hotel Equities' Hotel Northland in Green Bay, WI. Responsible for managing F&B operations, budget, and staff development.

Responsibilities

  • Plan and manage the functions of the hotel F&B to achieve customer satisfaction and quality service
  • Manage short and long term planning and day-to-day operations of hotel F&B areas
  • Develop and recommend the budget, marketing plans, and objectives and manage within those approved plans
  • Manage the Human Resources to attract, retain and motivate employees; hire, train, develop, empower, coach, and counsel
  • Conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate
  • Implement company programs and manage operations of the group, ensuring compliance with SOPs and regulations
  • Resolve customer complaints to maintain a high level of customer satisfaction
  • Comply with emergency procedures and train assigned Departmental Ambassadors
  • Promote an accident prevention program to minimize liabilities
  • Manage the maintenance/sanitation of the hotel to protect assets and ensure quality service

Requirements

  • High School diploma /Secondary qualification or equivalent
  • Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
  • Requires advanced knowledge of the hospitality and business management fields
  • Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information
  • Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches
  • Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction
  • Requires highly developed communication skills in leading Ambassadors and guest satisfaction
  • Must have excellent speech and written skills in order to communicate with managers, guests and Ambassadors
  • Must have excellent literacy skills necessary for reports, policies and procedures
  • Must have vision ability in order to visually inspect hotel
  • Must have mobility to walk through the front and the back of the hotel

Benefits

  • Based on Experience Salary 49K to 52K
  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program

Job title

Food & Beverage Manager

Job type

Experience level

Mid levelSenior

Salary

$49,000 - $52,000 per year

Degree requirement

High School Diploma

Location requirements

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