General Manager leading operations and enhancing guest satisfaction at TownePlace & Fairfield Inn & Suites in Forrest City, AR. Overseeing hotel management and financial performance while ensuring brand strategy execution.
Responsibilities
The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation.
Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
Holding the property leadership team accountable for strategy execution.
Guiding professional development of the property leadership team and all team members.
Ensuring sales engines are leveraged.
Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
Being active in the local community to build strong relationships with local officials, businesses, and customers.
Requirements
2+ years of hotel leadership in a Select service-level property
Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand
Strong financial acumen including P&L review, Budget creation, and cost controls
Ability to develop leaders into these skills
Working knowledge of Profit Sword, ADP, and One Yield
Well organized, detail-oriented, and able to work independently
Display initiative, perseverance, and analytical skills
Able to deliver exceptional guest service and employee satisfaction
Team player, professional, and lead with integrity
Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
Benefits
$65,000-78,000, Salary based on experience
Quarterly Bonus
Health, vision, and dental insurance
401(k)
Cell phone allowance
Vacation and Sick Pay
Paid Holidays
Discount programs for shopping, travel, tickets and more.
Access to our Talent team to help you reach your career growth goals.
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