About the role

  • General Manager leading operations and enhancing guest satisfaction at TownePlace & Fairfield Inn & Suites in Forrest City, AR. Overseeing hotel management and financial performance while ensuring brand strategy execution.

Responsibilities

  • The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation.
  • Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
  • Holding the property leadership team accountable for strategy execution.
  • Guiding professional development of the property leadership team and all team members.
  • Ensuring sales engines are leveraged.
  • Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
  • Being active in the local community to build strong relationships with local officials, businesses, and customers.

Requirements

  • 2+ years of hotel leadership in a Select service-level property
  • Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand
  • Strong financial acumen including P&L review, Budget creation, and cost controls
  • Ability to develop leaders into these skills
  • Working knowledge of Profit Sword, ADP, and One Yield
  • Well organized, detail-oriented, and able to work independently
  • Display initiative, perseverance, and analytical skills
  • Able to deliver exceptional guest service and employee satisfaction
  • Team player, professional, and lead with integrity
  • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

Benefits

  • $65,000-78,000, Salary based on experience
  • Quarterly Bonus
  • Health, vision, and dental insurance
  • 401(k)
  • Cell phone allowance
  • Vacation and Sick Pay
  • Paid Holidays
  • Discount programs for shopping, travel, tickets and more.
  • Access to our Talent team to help you reach your career growth goals.

Job title

General Manager

Job type

Experience level

JuniorMid level

Salary

$65,000 - $78,000 per year

Degree requirement

No Education Requirement

Location requirements

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