Hybrid Transformation Manager, EMEA Fulfillment

at ResMed

• Job title: Transformation Manager, EMEA Fulfillment
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Postgraduate Degree
• Tech skills: ERP, Oracle
• Location requirements: Hybrid, Munich, Germany

About the role

• Transformation Manager enhancing fulfillment strategies in EMEA for a health tech company. Collaborating with stakeholders to drive operational excellence and strategic initiatives.

Responsibilities

• Serve as a thought partner to the HED, helping shape and communicate the fulfilment strategy across the organization
• Translate high-level objectives into actionable plans and ensure progress against strategic goals through rigorous cross-functional coordination
• Prepare executive-level presentations, business review materials, and regular communications for the supply chain leadership team and broader organization
• Facilitate annual and quarterly planning cycles, working closely with functional leads to set priorities and allocate resources effectively
• Oversee the execution of mission-critical projects, such as digital transformation, network optimization, cost reduction, sustainability, and risk mitigation initiatives
• Develop and manage dashboards, tracking KPIs and milestones to ensure accountability and transparency
• Identify bottlenecks, resolve conflicts, and support teams in overcoming obstacles to project success
• Continuously analyse distribution processes and workflows with the regional leadership team, identifying opportunities for improvement, automation, and standardization
• Foster a culture of operational excellence, data-driven decision making, and continuous improvement across the organisation
• Leverage data analytics, modelling and simulation network design tools and drive cost to service optimization
• Act as a central point of communication with the EMEA distribution team, as well as external stakeholders, ensuring timely and effective information flow
• Coordinate and facilitate leadership meetings and cross-functional workshops
• Champion diversity, equity, and inclusion initiatives, and foster a positive, collaborative team culture
• Partner with IT and analytics teams to drive the adoption of digital tools, advanced analytics, and automation within the distribution organisation
• Develop and maintain business continuity plans, ensuring organizational resilience in the face of uncertainty

Requirements

• Masters degree in Supply Chain Management, Logistics, Business Administration, or a related field
• 10+ years of progressive experience in supply chain, operations, or strategic management roles, with at least 3 years in a leadership or Senior Manager capacity
• Supply Chain consultancy experience is a significant advantage
• Exceptional organisational, analytical, and problem-solving skills, with the ability to manage multiple priorities and stakeholders simultaneously
• Demonstrated ability to drive strategic initiatives to completion and deliver measurable business outcomes
• Outstanding written and verbal communication abilities, including executive-level presentation and facilitation skills
• Strong interpersonal and relationship-building skills, with a high degree of emotional intelligence and discretion
• Experience with global ERP system (Oracle), data analytics platforms
• Proven ability to lead change, influence without authority, and work effectively in a matrixed environment
• Fluency in English required; proficiency in one or more additional European languages is of advantage
• Willingness to travel up to 25% regionally and internationally as required
• Preferred Lean Six Sigma or similar continuous improvement certifications
• Familiarity with global supply chain operation and logistics across multiple regions
• Track record of successful digital transformation or technology adoption initiatives
• Experience managing crisis situations or business continuity programs.
• Ability to synthesize complex information and communicate it to senior leaders and diverse audiences

Benefits

• At ResMed, all employees benefit from a bonus plan, the percentage of which depends on your position within the organisation
• Competitive benefits
• Access to a referral bonus
• Access to ResMed's preferred shareholding programme
• Internal career opportunity - joining an international fast-pace and massively growing company