Assist in the development and execution of design & construction for new facilities from inception to delivery
Manage smaller projects in existing facilities
Respond to internal customer inquiries and concerns
Interact with customers daily via face-to-face discussions, Zoom calls, Slack messaging, etc.
Keep records of all work orders and documents activities in work order software
Coordinate internal and external resources to facilitate timely completion of projects and work orders
Record and distribute meeting minutes for all meetings owned by the Real Estate & Facilities team that they participate in
Oversee projects less than $100k in value providing contract administration, budget tracking, quality assurance, and vendor coordination
Support senior team members on large scale projects by assisting with coordination, documentation, communication, and operations
Manage procurement of general contractors, architects, furniture, audiovisual systems, access control / security, environmental graphics, and any other vendor partners necessary to complete a scope of work
Train vendors on billing procedures and work with Accounts Payable team to ensure timely payment of invoices
Provide regular formal update reports on the status of ongoing projects and facility initiatives
Manage the close-out process for all projects and facility initiatives
Partner with Security Operations to administer Arctic Wolf’s physical security policies & procedures
Ensure Arctic Wolf project design standards are implemented to support a cohesive real estate portfolio
Manage the move/add/change projects in the existing Arctic Wolf real estate portfolio
Requirements
Bachelor’s degree or equivalent experience required
Architecture, construction management, engineering, or related field preferred but not required
2+ years experience in project or facilities coordination preferred
Less experience will be considered with candidates showing the necessary skills
Strong analytical and organizational skills to fully understand an issue and develop a plan to remedy it
Ability to concisely communicate a complex / unusual scopes of work or issue to internal & external resources
Working knowledge of the Microsoft Office Suite and preferably experience leveraging AI tools like Microsoft Copilot
Schedule & budget creation experience is a plus
Ability to build strong relationships rooted in trust with our internal stakeholders and external vendor partners
Benefits
Equity for all employees
Flexible time off and paid volunteer days
RRSP and 401k match
Training and career development programs
Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
Robust Employee Assistance Program (EAP) with mental health services
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