Hybrid Sales Setter – Full-time

at HORBACH

• Job title: Sales Setter – Full-time
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Hamburg, Germany

About the role

• Sales Setter role focusing on client contact and appointment management for a Hamburg-based team. Ideal for organized individuals wanting to work in a structured environment.

Responsibilities

• Outbound telephone contact: You approach prospective customers using a clear call script.
• Appointment management: You coordinate and schedule consultation appointments in a structured and reliable manner.
• Preparation and follow-up: You prepare customer appointments using checklists and document the outcomes accurately.
• Team support: You assist consultants in day-to-day tasks — e.g., with preparation, documentation, and follow-up.
• Data maintenance: You keep customer information in the system up to date and complete.
• Event support: You occasionally attend customer events or workshops and take on defined responsibilities there.

Requirements

• You work in a disciplined, organized, and careful manner.
• You thrive in clear structures and defined routines.
• You communicate by phone in a friendly, calm, and reliable manner.
• You implement clear instructions reliably and document conscientiously.
• Experience in customer contact, administration, or organization is a plus but not required.

Benefits

• Clear processes & defined structures: For smooth workflows and efficient work.
• Systematic onboarding: Over 2–4 weeks you'll be trained step by step — with clear checklists and guides.
• A stable environment: Regular working hours, fixed responsibilities, and a reliable team.
• Structured teamwork: Everyone knows their area — collaboration is based on responsibility and order.
• Planning security: We think long-term — in years, not projects.
• Modern ways of working: Structured environment, digital tools, clear communication.